Part-Time
Customer Service Representative
FlixMobility
Intercity bus and rail travel platform
No salary listed
Berlin, Germany
In Person
Category
 Retail (1) |
|---|
Required Skills
Customer Service
Requirements
- Availability for a part-time position of 32.5 hours per week.
- Good German-language skills.
- Comfortable and routine use of computers, the internet, and email communication.
Responsibilities
- Advise customers and passengers in a friendly and competent manner at the FlixShop in Berlin at the central bus station.
- Sell tickets and provide information about the Flix offering.
- Ensure smooth operations before bus departures.
- Actively coordinate passengers and support check-in.
- Distribute informational materials such as flyers and magazines to buses.
- Actively create a positive on-site customer experience.
- Contribute to the continuous improvement of processes.
Desired Qualifications
- Experience in customer service, retail, airport work, or comparable areas.
- Basic English skills.
- Comfortable and routine use of computers, the internet, and email communication.
- A service-oriented and communicative personality with a well-groomed appearance.
- Ability to remain calm and maintain an overview in stressful situations.
FlixMobility, now operating under the corporate brand Flix, is a travel technology company connecting passengers with intercity bus and rail services. Through brands including FlixBus and FlixTrain, it manages route planning, pricing, ticketing, marketing and the digital customer experience while transportation partners operate many vehicles. The platform serves travelers across Europe, North America and other markets. Its model combines software, network planning and partner operations to make long-distance ground travel bookable through a unified consumer service.
Company Size
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Company Stage
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Total Funding
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Headquarters
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Founded
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