Full-Time
Customer Service Representative
Posted on 1/8/2025
Uline
1,001-5,000 employees
Distributor of shipping and packaging materials
Compensation Overview
$24 - $28Hourly
Entry, Junior
Coppell, TX, USA + 3 more
More locations: Dallas, TX, USA | Fort Worth, TX, USA | Irving, TX, USA
Position is on-site at the Texas Branch located at DFW Airport, TX.
- High school diploma or equivalent
- Bachelor's degree preferred
- Prior customer service experience is a plus
- Process customer orders and inquiries in a collaborative call center using world-class technology
- Communicate with customers over phone, email and chat
- Help customers navigate Uline's website and online ordering
- Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
- Prior customer service experience is a plus
Uline distributes shipping, industrial, and packaging materials to businesses across North America. With a stock of over 37,500 products, including shipping boxes, packing materials, warehouse supplies, and janitorial products, Uline serves a variety of clients such as retailers, manufacturers, and logistics companies. The company sells these products directly to businesses and offers same-day shipping for many items, which is crucial for clients that need timely deliveries. Uline generates revenue through product sales, special offers, and overstock sales, and provides an easy-to-navigate online and printed catalog for ordering. Its extensive distribution network in major U.S. cities enables efficient service to clients nationwide. Uline's goal is to be a reliable supplier for businesses requiring shipping and packaging materials, emphasizing fast delivery and a wide product selection.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Pleasant Prairie, Wisconsin
Founded
1980
Simplify's Take
What believers are saying
- Uline is expanding its distribution centers, enhancing its logistical capabilities.
- The rise of e-commerce boosts demand for Uline's shipping and packaging supplies.
- Reshoring manufacturing to North America increases demand for Uline's products.
What critics are saying
- Increased competition from e-commerce giants could undercut Uline's pricing and delivery times.
- Rising raw material costs may impact Uline's profit margins.
- Potential labor shortages in key areas could affect Uline's delivery capabilities.
What makes Uline unique
- Uline offers same-day shipping, a key advantage for time-sensitive businesses.
- The company provides a comprehensive online and printed catalog for easy product browsing.
- Uline's extensive distribution network covers major U.S. cities, ensuring wide-reaching service.
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Benefits
Health Insurance
401(k) Company Match
Paid Holidays
Paid Vacation
Tuition Reimbursement
Company News
Uline expands in Kenosha County leasing more space in a warehouse that it has used before.
Autonomous truck maker Aurora Innovation Inc. is suing the Federal Motor Carrier Safety Administration after the agency denied its request for a five-year exemption from the placement of roadside warning devices in favor of cab-mounted warning beacons (CMWBs).The filing, submitted Friday in the U.S. Court of Appeals for the District of Columbia Circuit, argues that the ruling is unlawful, “because it is arbitrary, capricious, [and] an abuse of discretion and otherwise not in accordance with law.”This legal battle is the latest salvo in the ongoing debate between autonomous vehicle makers and the regulatory agencies that oversee them. The exemption was denied in late December. Aurora claims in the court filing that for nearly two years after receiving the company’s application, the FMCSA did not ask any additional questions even after both Aurora and Waymo submitted research confirming the benefits of CMWBs.The crux of the legal issue is whether the CMWBs “achieve a level of safety that is equivalent to, or greater than, the level of safety that would be achieved absent the exemption.”The current regulations say that if a driver of a commercial motor vehicle (CMV) is stopped on the shoulder of a road for any reason other than a necessary traffic stop the driver must activate hazard warning signal flashers and place required warning devices as soon as possible but within no more than 10 minutes at specified locations behind and in front of the CMV.There are also regulations about placement of warning devices based on factors such as light levels and whether the vehicle is obstructed from view – for example, within 500 feet of a curve or the crest of a hill. For autonomous truck makers, this poses a challenge, since no driver is available to comply with the regulations
Uline opens its largest distribution center yet in Kenosha County.
Uline, a Wisconsin-based company that distributes shipping, industrial and packaging materials, is preparing to open its first Ohio warehouse in Etna Township by spring 2025.
Uline Inc. is expanding again in Pleasant Prairie, Wis.