Full-Time
Thoughtful
51-200 employees
Provides business process automation solutions
Compensation Overview
$140k - $190k/yr
Mid, Senior
Austin, TX, USA + 1 more
More locations: Remote in USA
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- Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field.
- Over 3 years of experience in a customer or product-facing technical role such as Full Stack Developer, Solutions Engineer, Implementation Engineer, or Technical Consultant.
- Proficiency in Python and strong software development fundamentals knowledge
- Experience with APIs, web services, and integration of complex systems.
- Familiarity with cloud platforms and deployment tools.
- Understanding of AI/ML concepts and their practical applications in business solutions.
- Excellent problem-solving skills with a keen attention to detail.
- Strong communication skills, capable of conveying technical concepts to diverse audiences.
- Partner with customers to understand their workflows, systems, and pain points to customize our solutions effectively in close collaboration with Technical Product Managers (TPMs), Platform Engineers and the Customer Experience (CX) team.
- Engineer and own the software solutions that are deployed to customers. Write code to improve products and scale our capabilities to more customers and use cases.
- Lead the implementation and integration of our platform into customer environments, ensuring seamless operation with existing systems.
- Provide hands-on technical support during deployment, troubleshooting issues, and optimizing performance.
- Experience with healthcare IT systems, knowledge of HIPAA regulations, and understanding of healthcare data standards.
- Passionate about delivering exceptional service and exceeding customer expectations.
- Comfortable working in fast-paced environments and adapting to changing customer needs.
- Eager to explore new technologies and methodologies to enhance deployment processes.
- Ability to work effectively within cross-functional teams and contribute positively to team dynamics.
Thoughtful Automation provides software solutions that help businesses automate repetitive tasks, allowing them to streamline operations and improve efficiency. Their main product consists of automation modules that can be integrated into various business processes, such as billing and compliance. By using these modules, companies can reduce the time and costs associated with manual tasks, enabling employees to focus on more strategic activities. Unlike many competitors, Thoughtful Automation offers a service-based model where businesses can purchase these modules at a lower cost than hiring full-time staff for the same tasks. The goal of Thoughtful Automation is to assist businesses of all sizes in optimizing their operations and enhancing productivity through effective automation.
Company Size
51-200
Company Stage
Series A
Total Funding
$35.8M
Headquarters
Chicago, Illinois
Founded
2020
Simplify's Take
What believers are saying
- AI agents reduce operational costs and improve efficiency for healthcare providers.
- Unlimited throughput of AI agents allows handling of any workload flawlessly.
- Growing AI agent competition may drive down costs, increasing accessibility for mid-market providers.
What critics are saying
- Emerging competition from companies like Anthropic could challenge Thoughtful's market position.
- Google's AI developments may introduce new competitive pressures in the automation space.
- Rapid decline in AI pricing could pressure Thoughtful to lower prices, affecting profit margins.
What makes Thoughtful unique
- Thoughtful AI integrates seamlessly with existing RCM tech stacks, enhancing healthcare efficiency.
- Their AI agents, CAM, EVA, and PHIL, reduce claim denials and improve payment processes.
- Thoughtful AI goes beyond RPA, using LLMs, NLP, and OCR for advanced automation.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
Stock Options
Growth & Insights and Company News
6 month growth
↑ 5%1 year growth
↑ 2%2 year growth
↑ 0%Nvidia is in discussions to invest in Elon Musk’s artificial intelligence (AI) startup, according to published reports. Musk’s AI firm xAI is hoping to raise several billion dollars, valuing the company at around $40 billion, the New York Post reported Friday (Nov. 1). A separate report by The Information says Musk had been in discussions with tech companies and venture firms such as Sequoia Capital, Andreessen Horowitz and Vy Capital
Google is reportedly developing an artificial intelligence (AI) technology that can take over web browsers.The tech giant plans to show off this AI product — which carries the codename “Project Jarvis” — as soon as December, when it rolls out its next Gemini large language model, The Information reported Saturday (Oct. 26).OpenAI is working on an AI model that could conduct research by browsing the web autonomously with the help of a computer-using agent, or CUA, that can take actions based on its findings.However, the report said, Google would take the concept further with software that can directly interact with a user’s browser.PYMNTS has contacted Google for comment but has not yet received a reply.The news comes days after AI company Anthropic launched a new capability dubbed “computer use” that lets its AI interact with users’ computer screens.As reported here, this tool allows Anthropic’s AI to interpret on-screen content and, with user consent, carry out tasks such as web browsing, button clicking and text input.“This development marks a shift in AI assistance technology, as it can process real-time screen activity rather than relying on back-end application integrations,” PYMNTS wrote.In a demonstration, the system showed off its abilities by planning a morning hike near the Golden Gate Bridge, autonomously seeking out trails, checking sunrise times and creating calendar invites with detailed info about proper hiking attire.“The release comes amid growing industry interest in AI agents that can operate with minimal human oversight,” PYMNTS wrote. “While companies like Microsoft and Salesforce have recently introduced their agent tools for workplace tasks, Anthropic’s approach differs in that it focuses on direct screen interpretation rather than application-specific integration.”And as argued here in a separate report, Anthropic’s move puts the company in direct competition with the likes of Google and Microsoft, which are attempting to automate routine computer tasks for businesses looking to increase productivity and reduce costs.While past AI tools have focused on text and image generation, these new agents mark an evolution toward AI systems that can actively manipulate software and carry out complex workflows with human oversight kept to a minimum.“Agentic AI is set to redefine industries over the next three years, with its ability to operate autonomously and make decisions without human intervention,” Dan Parsons, COO/CPO at Thoughtful AI, told PYMNTS.“The greatest impact will be seen in areas like system administration, operations, customer service, and complex decision-making, where AI can drastically improve efficiency, reduce costs, and unlock new levels of scalability.”For all PYMNTS AI coverage, subscribe to the daily AI Newsletter
Anthropic has unleashed AI agents that can surf the web and control computers, intensifying the race to commercialize AI assistants that can actually get things done.The move puts Anthropic in direct competition with tech giants Microsoft, Google, and OpenAI, who are all vying to automate routine computer tasks for businesses looking to boost productivity and cut costs. While previous AI tools have focused on text and image generation, these new agents represent an evolution toward AI systems that can actively manipulate software and complete complex workflows with minimal human oversight.“Agentic AI is set to redefine industries over the next three years, with its ability to operate autonomously and make decisions without human intervention,” Dan Parsons, COO/CPO at Thoughtful AI, told PYMNTS. “The greatest impact will be seen in areas like system administration, operations, customer service, and complex decision-making, where AI can drastically improve efficiency, reduce costs, and unlock new levels of scalability.”Anthropic’s Agent MoveAnthropic’s new AI capabilities allow its Claude model to control computers directly—from web browsing to coding and app interaction. While the technology shows promise, with Anthropic claiming superior performance on key benchmarks, actual success rates remain modest at 14.9% for basic computer tasks.Unlike rivals Microsoft and Salesforce, which build AI agents to work within specific applications, Anthropic’s approach lets its AI system operate computers just as humans do – by interpreting what’s on screen and using the mouse and keyboard. The strategy marks a significant shift in how AI could automate everyday tasks, though experts caution that reliable performance remains a key challenge.“Right now, the impact of autonomous AI agents is limited, but the potential is very large,” Olga Kupriyanova, principal consultant, AI & data engineering at technology research and advisory firm, ISG told PYMNTS.The growing competition in the AI agent space will likely drive down AI pricing. According to McKinsey, while AI agents were initially too expensive for many business applications, costs are now rapidly declining
Thoughtful AI, an AI-powered revenue cycle automation company, today unleashed a flurry of news highlighting its forward momentum, including the launc
What You Should Know:– Thoughtful AI, a provider of AI-powered revenue cycle automation (RCM), has announced a series of exciting developments, including the launch of the world’s first fully human-capable AI Agents for healthcare RCM, exceptional growth metrics, and $20 million in Series A funding.– Thoughtful AI’s groundbreaking AI Agents, CAM, EVA, and PHIL, are tackling the burden of repetitive RCM tasks like claims processing, patient eligibility verification, and payment posting. These traditionally time-consuming and error-prone processes often lead to claim denials, high costs to collect, and outstanding payments (DSO) for healthcare providers.Transforming RCM: From Manual Hassle to AI EfficiencyThoughtful AI’s AI Agents are a game-changer. They eliminate the need for constant hiring, boost productivity, and allow healthcare providers to focus on patient care, not paperwork. These intelligent agents perform comprehensive tasks, significantly reducing human intervention and delivering remarkable benefits:Reduced Denial Rates: Improved accuracy leads to fewer claim denials.Improved accuracy leads to fewer claim denials. Unlimited Throughput: Unlike humans, AI Agents can handle any workload flawlessly.Unlike humans, AI Agents can handle any workload flawlessly. Enhanced Efficiency: Forget manual processes – AI Agents deliver economic efficiency.Beyond RPA: The Power of AI TechnologyThoughtful AI goes beyond basic Robotic Process Automation (RPA) by equipping its AI Agents with advanced technologies like large language models (LLMs), natural language processing (NLP), and optical character recognition (OCR)