Full-Time
Legal Recoveries Coordinator
Global Lending Services
501-1,000 employees
Provides auto loans via real-time approvals
No salary listed
Greenville, SC, USA
In Person
On-site in Greenville, South Carolina. Full-time, local candidates preferred.
Bachelor's
 Administrative & Executive Assistance (1) |
|---|
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- High School diploma or equivalent required
- Minimum of one (1) year experience in a relevant customer service role required, automotive industry preferred
- Proficiency in Excel
- Excellent interpersonal skills: friendly and tactful with the ability to influence others, effectively manage conflict, and exercise sound judgment
- Excellent organizational skills with high attention to detail and demonstrated ability to effectively set and manage multiple conflicting priorities
- Ability to effectively manage highly sensitive and confidential information, interact at all levels within the organization, and build cross-functional partnerships across the business
- Strong oral and written communication skills
- Ability to work with a diverse customer and workforce population
- Team player that can adapt in a fast-pace and changing environment
- Proficient computer skills with working knowledge of internet and standard business applications such as Microsoft Office; ability to quickly learn new computer applications as required and have a working knowledge of Excel
- Commitment to exemplifying the organizational core values and key competencies
- Significant portions of daily assignments involve application of manual skills requiring motor coordination in combination with finger dexterity
- Remain in a stationary position up to 100% of the workday
- Constantly operate a computer and other standard office equipment
- Job functions involve sedentary to light physical effort. Physical demands range from sitting, walking, standing, or pushing or pulling materials. Work may involve exerting up to 10 pounds of force to lift, carry, push, pull, or move objects.
- Be able to perform activities such as: viewing a computer terminal, extensive reading, bending, and kneeling
- This position is full-time
- Must be flexible to work within departmental operating days and times which include Monday through Friday, 8:00am-6:00pm
- Regular, predictable attendance is required, including overtime hours as business demands dictate
- Evening and weekend work may be required as job duties demand
- Perform administrative functions such as validating customer data, updating accounts, and ensuring accurate documentation is provided to outside vendors
- Maintain electronic records and files, review account media, and prepare files for placement
- Support vendor document requests and prepare affidavits of account balances for legal strategy
- Perform quality assurance functions to ensure compliance with internal standards as well as all applicable state and federal guidelines
- Provide feedback and potential solutions to management about process efficiency and quality assurance
- Assist managers in training and supporting new associates
- Crosstrain and collaborate on departmental activities and responsibilities such as indexing documents, customer correspondence, and cross-departmental assignments
- Foster a collaborative culture that facilitates the achievement of business plan objectives by working closely with other associates and members of management
- Manage inventory with law firms through email and phone by utilizing Power BI and Excel spreadsheets
- Perform additional assignments and special projects as required by the needs of the company or as directed by management
Global Lending Services (GLS) provides auto loan financing for customers across the United States, with a focus on people who may not have prime credit. It partners with more than 13,000 dealerships and uses real-time decisioning technology to approve loans in seconds, streamlining the car-buying process. GLS earns revenue from interest and fees on its loans and emphasizes ongoing customer service and relationship management throughout the life of the loan. The company differentiates itself by offering inclusive credit access, a large dealership network, fast, on-the-spot approvals, and a commitment to ethical practices and a diverse workplace. Its goal is to make car ownership accessible and affordable for a broad range of customers while maintaining reliable service and responsible lending.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Greenville, South Carolina
Founded
2011
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Simplify's Take
What believers are saying
- GLS issued $907.7 million GCAR 2026-1 in February 2026, despite subprime scrutiny.
- KBRA said GLS generated $114.9 million net income in Q1 2026.
- Sixth Street’s October 2025 deal gives GLS deeper capital access and balance-sheet flexibility.
What critics are saying
- New York DFS received GLS change-of-control filing on January 26, 2026; approval still governs closing.
- WEST v. GLOBAL LENDING SERVICES ended in February 2026, but consumer-credit lawsuits keep coming.
- GLS headcount fell to 786 by March 2026, while job postings dropped 42.3%.
What makes Global Lending Services unique
- GLS has issued 35 GCAR securitizations since 2014, proving funding-market depth.
- GLS approves subprime borrowers in seconds across 20,000 dealers nationwide.
- Steve Thibodeau’s management stayed intact through Sixth Street’s October 2025 acquisition agreement.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Paid Volunteer Time Off
Professional Development Budget
Parental Leave
Company News
GLS has raised $1.1 billion through its GCAR 2026-2 subprime auto note issuance, according to S&P Global Ratings. The transaction features seven tranches with legal final maturity dates ranging from 15 April 2027 for class A1 notes through 15 June 2033. The three class A notes will benefit from hard credit enhancement levels plus a 56.07% haircut to excess spread. Initial credit enhancement levels for classes A through E stand at 47.37%, 36.81%, 28.11% and 24.22%, respectively, S&P said. The deal represents another significant subprime auto securitisation in the asset-backed securities market.
GCAR Auto Receivables Issuer Trust is raising $907.7 million through asset-backed securities collateralised by subprime auto loans originated by Global Lending Services. The GCAR 2026-1 deal comes four months after Sixth Street Partners acquired Global Lending Services from Sound Point Capital Management. The collateral pool comprises primarily used vehicles (83.5%), with loans having a weighted-average FICO score of 574 and annual percentage rate of 20.6%. This prompts a cumulative net loss assumption of 16.9%, according to Morningstar DBRS. Initial overcollateralisation stands at 3.55% of the pool balance. Total initial credit enhancement increased to 11.40% for class D notes from 11.25% in the previous series, whilst decreasing for classes B, C and E. The notes received ratings from S&P, KBRA and DBRS.
Subprime lender Global Lending Services to be acquired by Sixth Street. GLS' portfolio totals $9.9B. Subprime auto lender Global Lending Services announced today that global investment firm Sixth Street will acquire it, pending regulatory approval. GLS has eyed the market for the "last several months," Chief Executive Steve Thibodeau told Auto Finance News, noting that Sixth Street had "greater breadth in the capital markets." Sixth Street "has access to lender [...]
Equipment finance company Odessa has entered the auto industry. The company has launched an originations platform called Odessa Auto and plans to grow it into a full-service end-to-end auto finance suite, Odessa said in a Wednesday (April 24) press release. “Odessa’s deep asset finance experience enables the company to offer state-of-the-art auto origination technology on Day 1,” Robert Johnson, executive vice president of auto finance at Odessa, said in the release. “Moreover, the easily configurable platform enables lenders of all sizes to meet their origination needs without custom development.”
Chase has joined CarGurus’ multilender financing platform, expanding options for consumers looking to prequalify for auto financing online.The bank joins Capital One, Global Lending Services and Westlake Financial as a participating lender on the online automotive platform, CarGurus said in a Monday (Jan. 29) press release.With over 70% of car shoppers wanting to handle more of the car buying process from home, CarGurus recognizes the importance of offering finance-based shopping tools, according to the release.By prequalifying for financing through CarGurus’ platform, consumers can access personalized rates and monthly payment scenarios within minutes, without impacting their credit scores, the release said.This allows them to better understand their budget earlier in their shopping journey, per the release. Prequalified shoppers can then review vehicles with their rates and monthly payments on listings available through dealerships that offer Chase financing.“By prequalifying with Chase early in the process, we hope to give shoppers on CarGurus confidence in their buying power,” Anuj Jain, head of auto product and consumer services at Chase, said in the release.The partnership between CarGurus and Chase not only benefits consumers but also helps dealers deliver a seamless and efficient customer experience, according to the press release. Prequalified leads through CarGurus have shown to be 41% more likely to close compared to leads that aren’t prequalified or financed.The program is available nationwide through the more than 9,000 dealerships that work with both CarGurus and Chase, per the release.“CarGurus partnership with Chase demonstrates our shared vision to equip shoppers with the tools needed to make an informed purchase with confidence and ease, while also helping dealers deliver on their goals for a seamless and efficient customer experience,” Gerard Murphy, vice president of product, digital retail, at CarGurus, said in the release.In another recent development in this space, Bank of America said in November that it debuted tools to help customers complete and finance online car purchases. With these tools, clients can become prequalified for auto financing to find out how much they may be able to borrow and estimate their terms.In September, FinTech company Carputty added artificial intelligence (AI) solutions to its auto financing platform, saying that this technology makes for faster, more transparent and less subjective decisions