Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense.

The Role

We are seeking an experienced product manager to develop next-generation AI tools for nursing. You will play a key role in expanding our footprint into inpatient conversations and supporting nurses, who are a key part of the care team. In this role, you will work closely with internal engineering, design, machine learning, and clinical team members as well as external partners, to deliver zero-to-one features.

What You’ll Do

• Lead and own product lifecycle, working with cross-functional teams and incorporating data and research to inform product strategies and roadmaps.

• Ensure product success by measuring and proposing new initiatives to improve user adoption, retention, and satisfaction.

• Keep team members and stakeholders highly aligned with roadmap prioritization updates and decisions, and ensure user and technical issues are promptly prioritized and resolved.

• Engage broadly with the organization to identify, prioritize, frame, and structure product strategy for our Nursing initiative.

• Assist the overall product team in implementing methodologies, tools, and systems that provide visibility and increase efficiencies and productivity.

• Develop an ongoing relationship with customers and partners that are integral in driving Abridge’s goals to gather requests and feature ideas and prioritize them within our larger strategy context.

• Weigh technical tradeoffs and lead in-depth discussions with scientists and engineers on the nuances and interactions of complex AI systems.

• Understand AI technologies, machine learning algorithms, and data science principles; and understand standard and emerging tools.

• Support compliance with security and privacy regulations related to healthcare data.

What You’ll Bring

• 5+ years experience building, shipping and enhancing SaaS products

• Bachelor’s degree or equivalent practical experience

• Experience building products with natural language processing (NLP)

• Clinical background or experience with clinical products, ideally in the nursing space

• A passion for understanding the nursing clinical practice

• Startup experience and extreme comfort with ambiguity

• Self-motivated and proactive, with demonstrated critical thinking capabilities

• Ability to handle multiple competing priorities in a fast-paced environment

• Understanding when to be scrappy v. when to be a perfectionist

• Ability to introduce new best practices as we scale

We value people who want to learn new things, and we know that great team members might not perfectly match a job description. If you’re interested in the role but aren’t sure whether or not you’re a good fit, we’d still like to hear from you.

Must be willing to work from our SF or NYC office 2-3x/week

We are actively seeking candidates based in or willing to relocate to the San Francisco Bay Area and/or the New York Tri-State area. This position requires a commitment to a hybrid work model, with the expectation of coming into the office 2-3 times per week.

Must be willing to travel up to 10%

Abridge typically hosts a 3 day builder team retreat every 3-6 months. These retreats often feature internal hackathons, collaborative project sessions, and social events that provide the team with opportunities to connect.

Why Work at Abridge?

• Be a part of a trailblazing, mission-driven organization that is powering deeper understanding in healthcare through AI.

• Unlimited PTO for salaried team members, plus 12 national holidays

• Comprehensive and generous benefits package:

• 16 weeks paid parental leave, for all employees

• Flexible working hours — we care more about what you accomplish than what specific hours you’re working

• Remote work environment

• Equity for all new employees

• Generous equipment budget for your home office setup ($1600)

• Opportunity to work and grow with talented individuals, and have ownership and impact at a high growth startup.

• Plus much more!

Life at Abridge

At Abridge, we’re driven by our mission to bring understanding and follow-through to every medical conversation. Our culture is founded on doing things the “inverse” way in a legacy system—focusing on patients, instead of the system; focusing on outcomes, instead of billing; and focusing on the end-user experience, instead of a hospital administrator’s mandate.

Abridgers are engineers, scientists, designers, and health policy experts from a diverse set of backgrounds—an experiment in alchemy that helps us transform an industry dominated by EHRs and enterprise into a consumer-driven experience, one recording at a time. We believe in strong ideas, loosely held, and place a high premium on a growth mindset. We push each other to grow and expose each other to the latest in our respective fields. Whether it’s holding a PhD-level deep dive into understanding fairness and underlying bias in machine learning models, debating the merits of a Scandinavian design philosophy in our UI/UX, or writing responses for Medicare rules to influence U.S. health policy, we prioritize sharing our findings across the team and helping each other be successful.

Diversity & Inclusion

Abridge is an equal opportunity employer. Diversity and inclusion is at the core of what we do. We actively welcome applicants from all backgrounds (including but not limited to race, gender, educational background, and sexual orientation).

Staying Safe - Protect Yourself From Recruitment Fraud

We are aware of individuals and entities fraudulently representing themselves as Abridge recruiters and/or hiring managers. Abridge will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Abridge recruiting team will come from an @abridge.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.