Lead Product Designer @ Forward

As a designer at Forward, you have a unique opportunity to redesign healthcare from the ground up. Forward is on a bold mission to make high quality healthcare available to a billion people across the globe with a vastly improved user experience—easier, more accessible, and massively more effective.

We’re looking for designers to define this new world. As an early member of our design team, you’ll have a key role in defining Forward’s user experience, developing novel products and services, and evolving our first products. You’ll partner with an incredible group of world-class doctors, leaders, product managers, engineers and operators, within a culture that deeply prioritizes design and user experience.

We’re highly funded by top investors, and since launching in 2017 have expanded nationwide. We’re looking for passionate, mission-oriented individuals to work with—we’re just getting started.

Press and Videos:

Health Moves Forward [CEO Blog Post]

Forward Health Launched CarePods [Tech Crunch]

An AI Doctor In A Box Coming To A Mall [Forbes]

Former Googler Adrian Aoun raises $100 million for walk-in AI healthcare pods [Fortune]

Forward Raises $100M and Announces Forward CarePod™ [Forward]

We’re highly funded by top investors, and since launching in 2017 have expanded nationwide. We’re looking for passionate, mission-oriented individuals to work with—we’re just getting started.

Press and Videos:

Virtual Tour of Forward [YouTube]

Health Moves Forward [CEO Blog Post]

Series D Funding Funds Doctor-led Programs [TechCrunch]

Forward - What Quality Healthcare Should Look Like [Mashable]

Primary Care Start-ups Vying for 170B Market [Business Insider]

The Pivot to Virtual Care [Chief Medical Officer @ Stanford Medicine]

The Meaning of Trans Broken-Arm Syndrome [USA Today]

What You’ll Do:

Work with a top-tier team of fellow designers from IDEO, Uber and Amazon, and alongside founders, leaders, and PMs from Google, Tesla, Airbnb and more
Combine the best of humans and technology to deliver an amazing user experience and design how the world’s first at-scale healthcare system should work
Evolve and reinvent our clinics, Smart Screens, Body Scanners, mobile app, web platform, and custom clinical software and hardware, as well as new platforms
Own the end-to-end design process for major initiatives, including problem definition, conceptual design to shipping, and future vision
Drive conversations with leadership and key stakeholders to align product visions and bring these to reality
Contribute to a supportive design culture with Forward’s world-class design team, including collaborating with other designers and participating in design critiques and reviews
Work with expert clinicians to improve their tools and patient outcomes
Partner with product and engineering to bring products to life—Forward ships products within days to a few months

What We’re Looking For:

6+ years experience designing and shipping software, including leading end-to-end experience design and building zero-to-one initiatives
Experience leading other designers, including guiding projects and mentorship
Design decisions grounded in user research, metrics, and business goals
A commitment to personal and team development, with a learning mindset
Ability to navigate and resolve ambiguity—a lot of Forward is designed from scratch, with a first-principles mindset and a question of “what’s possible?”
Seasoned experience with shipping MVPs, negotiating trade-offs, and prioritizing strategically
Thriving in an environment of cross-functional collaboration and shared successes
Mission-led motivation with an appetite for challenging problems
Strong creative direction, both at the platform level and down in the small but sweet details
Strong prototyping skills and a proven ability to clearly convey ideas and reasoning
Experience in planning, running, socializing and acting upon user research

The base salary range for this full-time position is $100,000-$185,000, plus equity and benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all locations. Within the range, individual pay is determined by factors including job-related skills, experience, relevant education or training, and location.

WHY JOIN FORWARD?

We don’t want to just move dollars around the healthcare industry - we want to rebuild it and fix it. All of it. You’d be a major part of the story behind one of the most ambitious startup attempts of the past decade and you’d work with a team of people who want to use their talents for good.

We are an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. We prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We conform to the spirit as well as to the letter of all applicable laws and regulations. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records.

WHY JOIN FORWARD?

We are an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. We prohibit discrimination and harassment of any type and afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We conform to the spirit as well as to the letter of all applicable laws and regulations. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records.

Our Commitment to Diversity and Inclusion:

We deeply understand the value of bringing together a team with different perspectives, educational backgrounds, and life experiences, and we prioritize diversity within our team. We encourage people from underrepresented backgrounds to apply.

Information collected and processed as part of any job application you choose to submit is subject to Forward’s Privacy Notice to California Job Applicants.

Lead Product Designer

Forward

Compensation Overview

What You’ll Do:

What We’re Looking For:

6 month growth

1 year growth

2 year growth

Simplify's Take

What believers are saying

What critics are saying

What makes Forward unique

Benefits