INACTIVE
Full-Time
Manager – Sales Operations
Posted on 11/30/2025
Bausch Lomb
Compensation Overview
$80k - $100k/yr
+ Incentives eligibility
No H1B Sponsorship
Bridgewater Township, NJ, USA
Hybrid
Hybrid role: up to 2 days remote per week and 3 days on-site in Bridgewater, NJ.
Category
 Sales & Account Management (1) |
|---|
Required Skills
Inventory Management
Visio
Word/Pages/Docs
Data Analysis
Excel/Numbers/Sheets
PowerPoint/Keynote/Slides
Requirements
- Bachelor's degree or equivalent experience
- Over 5 years of experience in the pharmaceutical industry
- Over 3 years of experience in PDMA, sample operations, sample accountability, and compliance
- Ability to analyze data to ensure requirements are met or to suggest process improvements
- Capable of managing multiple projects and priorities in a fast-paced environment with minimal guidance
- Detail-oriented—thorough, organized, accurate, and productive
- Self-motivated with a positive attitude, flexible, and adaptable to change
- Strong written and verbal communication skills
- Proficiency in Microsoft Word, PowerPoint, Excel, and Visio
Responsibilities
- Establish and maintain business rules between the Company and third-party vendors
- Proactively review current business rules and processes related to sample distribution and accountability to identify areas for improvement
- Document and submit change requests related to product setup in CRM
- Ensure PDMA rules are followed: Proper documentation of drug transactions; Adjustments are conducted following good documentation practices, business rules, and internal SOPs; Annual inventory and reconciliation are completed for sampling employees; Closeouts occur when field representatives leave the Sample program; Proper onboarding and approval of new hires for sample receipt; Confirm storage locations are approved, documented, and audited annually; Avoid sampling short-dated or expired products
- Offer recommendations to improve PDMA compliance
- Confirm all field personnel are properly trained on the Sample program before activating sample eligibility
- Verify that closeouts are completed for field representatives leaving the Sample program
- Monitor sample distribution data and escalate issues or suggestions for improvements to the team leader of Sampling Operations, or designated personnel
- Participate in and provide feedback during vendor Quarterly Business Review meetings
- Serve as the escalation point for stakeholders, identifying issues, root causes, and corrective actions
- Maintain ongoing communication with vendors and business stakeholders through regular meetings, emails, calls, and formal notifications to determine or notify of requirements and schedule changes
- Collaborate with Sales, Marketing, and Sample Operations team members to coordinate drug sample orders, allocation, and sample accountability
- Assist in defining, updating, and documenting department work instructions
- Communicate allocation and shipping details to the third-party vendor
- Process ad-hoc shipments as necessary
INACTIVE