Full-Time
Consulting Partner
Posted on 4/7/2024
Developer data platform with multi-use capabilities
Compensation Overview
$123,000 - $242,000Annually
Mid, Senior
Remote in USA
- BS degree in Computer Science, Mathematics, Engineering or equivalent professional experience
- 5+ years experience in Professional Services delivery management and/or technology solutions at an enterprise software company
- Experience cultivating relationships with key enterprise customer stakeholders
- Demonstrated ability to maintain productive relationships and alignment with other internal teams and stakeholders
- The ability to collaborate as a part of a larger account team to build and execute complex account strategies
- Experience with building solutions for large-scale, technologically sophisticated accounts and/or Enterprise market customers
- Familiarity with enterprise-scale software architectures, application development methodologies, and deployment/operational considerations
- Prior exposure to database, cloud and infrastructure technology is a plus
- Outstanding verbal and written communication skills
- Comfortable traveling for work as needed
- Engage deeply with customers throughout the customer lifecycle maintaining alignment with their objectives, services expectations and delivery progress
- Manage a Professional Services account portfolio driving MongoDB adoption, ARR growth, and customer success by aligning with customer priorities and managing services delivery
- Drive timely and predictable revenue realization for your project portfolio
- Proactively uncovers additional opportunities encountered during delivery of customer engagements, and reviewing with Sales and customers
- Manage and own operational communications for the services delivery relationship with assigned clients
- Ensure success of key customer engagements by communicating effectively with engagement team members, MongoDB leadership and MongoDB and customer stakeholders on status of key issues, risks, and project goals and objectives
- Lead internal and customer meetings with thorough documentation and rigorous follow-up
- Manage customer and project documentation, communications, meetings and required meeting follow-ups
- Track metrics around infrastructure performance and service requests
- Prepare and present service reports to clients
- Create, implement and track relationship roadmaps
- Help create and execute on the overall vision for service delivery and client satisfaction
- Determine areas for process improvements within both the client and MongoDB
- Work with key stakeholders to implement and document solutions
MongoDB offers a developer data platform with capabilities for transactional, search, analytics, and mobile use cases, featuring a flexible document data model and a unified query interface. The platform includes cloud services, multi-cloud developer data platform, and self-managed options, empowering developers to build faster and scale further.
Company Stage
Series F
Total Funding
$311M
Headquarters
New York, New York
Founded
2007
6 month growth
↑ 22%1 year growth
↑ 31%2 year growth
↑ 65%Benefits
Family Support Programs
Flexible PTO
Fertility and Adoption Assistance
Employee Affinity Groups
Transgender Benefits and Support
Mental Health
Wellness Events and Programs
Global Mobility