Lab Assistant-Rogers
Posted on 9/19/2023
Kindbody

501-1,000 employees

Locations
Rogers, AR, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Customer Service
Communications
CategoriesNew
Customer Success & Support
Requirements
  • BS/BA in biological sciences
  • Able to work independently with minimal supervision
  • Detail oriented, meticulous record-keeping
  • Strong communication skills & a team player
  • Willingness to be flexible
  • Experienced in EMR and G-Suite
Responsibilities
  • Maintain accurate laboratory records
  • Daily/weekly preparation of patient charts/records
  • Perform quality control procedures and monitor KPIs
  • Participate in the laboratory's quality management program
  • Educate patients on infertility evaluations, medications, treatment protocols and procedures
  • Provide patient/couple counseling, procedure teaching, communicates physician orders and instructions
  • Ensure all patient information is documented appropriately in our EMR according to our procedures
  • Works independently to assure the program goals are achieved
  • Support and promote excellence in customer service
  • Provide feedback to HQ on process improvement and job specifications to help gain efficiencies in the day to day