Patient Service Representative

Description

Join Our Team at University Thoracic Surgeons!

 University Physicians Association is currently seeking a Patient Service Representative to support our growing practice at University Thoracic Surgeons, affiliated with the University of Tennessee Medical Center. We’re looking for a candidate who excels in communication, thrives in a fast-paced environment, and brings strong computer, telephone, and scheduling skills.

Why Work With Us?

We’re committed to creating a workplace where every team member feels valued and supported. Our comprehensive benefits package includes:

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match & Immediate Vesting
• Short-Term & Long-Term Disability
• Life Insurance & Critical Illness Coverage
• Flexible Spending Accounts (FSA)
• Health Savings Account (HSA) with Employer Contribution
• Paid Time Off (PTO), Sick Leave & Bereavement Leave
• Employee Assistance Program (EAP)
• Access to On-Site Fitness Center
• ...and more!

Key Responsibilities:

• Welcome patients with professionalism and warmth
• Assist patients in completing required forms for health records and billing
• Maintain accurate patient demographics and verify insurance eligibility
• Schedule and authorize radiology exams
• Respond to patient inquiries regarding registration and billing
• Direct medical-related questions to appropriate clinical staff
• Schedule appointments with the appropriate provider
• Scan documents into the electronic health record system
• Perform other duties as assigned

Requirements

What We’re Looking For:

• Ability to manage multiple tasks efficiently
• Excellent verbal and written communication skills
• Strong time management and organizational abilities
• High attention to detail