Compensation Overview

Salary Range: 17 to 19 (Currency: USD) (Pay period: per-hour-wage)

Responsibilities:

• Customer Service:
• Greet prospective residents and provide them with a warm and welcoming introduction to Varsity Campus.
• Conduct property tours, highlighting the features, amenities, and benefits of our community.
• Respond to inquiries via phone, email, or in-person, promptly and professionally.
• Build and maintain relationships with prospective and current residents to enhance customer satisfaction.
• Leasing Activity Management:
• Follow up with potential residents to address any questions or concerns, and guide them through the leasing process.
• Handle lease applications, screenings, and verifications to ensure all requirements are met.
• Prepare lease agreements, initiate signings, and conduct move-in orientations with residents.
• Maintain accurate and up-to-date records of leasing information, inquiries, and resident data.
• Marketing and Sales:
• Assist in the creation and implementation of marketing strategies to maximize leasing potential.
• Participate in promotional events, campaigns, and community outreach efforts to attract prospective residents.
• Collaborate with the marketing team to produce engaging content, virtual tours, and virtual events.
• Utilize various online platforms and social media channels to promote available units and generate leads.
• Lease Compliance and Administration:
• Ensure all lease documents and associated paperwork are accurately completed and filed.
• Conduct regular inspections of units to ensure lease compliance and assess any damages or needed maintenance.
• Coordinate lease renewal efforts, rent collection, and address any resident concerns or issues.
• Maintain knowledge of local rental laws, fair housing regulations, and adhere to company policies.

Requirements:

• High school diploma or equivalent; a bachelor’s degree in business, marketing, or related field is desirable.
• Proven experience in customer service, sales, or leasing, preferably within the real estate or property management industry.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish positive relationships.
• Strong organizational skills, attention to detail, and the ability to multitask effectively.
• Proficient in using leasing software, CRM systems, and MS Office Suite.
• Ability to work independently, as well as part of a team, in a fast-paced and target-driven environment.
• Knowledge of fair housing laws, regulations, and leasing best practices.
• Availability to work flexible hours, including evenings, weekends, and holidays as needed.