Transportation Manager

As a Manager, Transportation in Dedicated Transportation at RXO, you will be responsible for the overall on-site management of a customer account, ensuring that compliance requirements and contractual obligations are met. You will also serve as the primary customer contact on all new initiatives and high-level critical issues. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals. 

What your day-to-day will look like: 

• Maintain responsibility for the overall P&L to meet established budgets and forecasts 

• Ensure the effectiveness of the operation’s communication, interaction and relationship with company drivers 

• Oversee the management of tractor maintenance, compliance and service delivery 

• Track operational performance, including route configuration, on-time pickup and delivery, volume, equipment balance and empty miles 

• Ensure driver recruiting and retention meets established fleet size goals 

• Identify opportunities to increase performance, improve processes and find efficiencies, and coordinate with leaders to implement solutions 

• Investigate and determine the root cause of all service failures; implement corrective actions whenever necessary 

• Develop and modify operational policies and procedures to meet customer service requirements on both new and existing processes 

• Maintain a safe work environment and foster a positive team dynamic, resolving employee relations issues and administering corrective action as required  

• Ensure annual profit, efficiency and quality goals are attained at each client engagement 

• Direct capital expenditure and asset deployment activities 

• Customer facing role that requires everyday interaction with decision makers 

• Depending on site and account specifics, safety sensitive job functions could include: 

• Must be able to pull tanker with a commercial motor vehicle  

• Manually fill up tanker on site at customer  

• Trailer shuttle work when required by customer throughout the day  

• Review and inspect load securement for both inbound and outbound loads  

What you’ll need to excel: 

At a minimum, you’ll need: 

• 4 years of transportation management experience 

• In-depth knowledge of the supply chain/logistics industry 

It’d be great if you also have: 

• Bachelor’s degree or equivalent related work or military experience 

• Project management skills and experience  

• Proven leadership and collaboration skills with experience effectively supervising, mentoring, and influencing employees 

• Fleet Management and Maintenance experience  

• Experience in Transportation Management Systems and Telematics such as Omnitracs 

• Understanding DOT rules and regulations  

• Solid customer relationship management skills 

• Class A CDL and Tanker Endorsement (as applicable per the specific account) 
• Availability to travel occasionally 

This job requires the ability to: 

• Lift objects of various shapes, sizes, and weights up to 25 lbs. 

• Stand, sit or walk for extended periods of time 

• Reach (including above your head), bend, climb, push, pull, twist, squat and kneel