Vice President of Operations

JoVE is the world-leading video platform for scientific research and education. Millions of scientists, educators and students worldwide use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including leaders such as Harvard, MIT, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

The Role

We are looking for an experienced and driven Vice President of Operations to serve as a strategic partner to the CEO and lead operational excellence across the organization. This individual will play a critical role in driving operation excellence across departments, implementing scalable improvements in work processes, and leveraging automation and AI-driven tools to drive productivity, efficiency and organizational performance.

Responsibilities

• Lead and optimize operational processes across multiple departments to improve efficiency, scalability, and organizational performance
• Review and assess workflows across operations, identify inefficiencies and implement AI-powered tools and automation solutions to optimize workflows and productivity
• Build and own the business analytics function, establishing KPIs, dashboards, and executive reporting systems that provide actionable insights
• Lead enterprise-wide operational initiatives and special projects that support company growth, operational scalability, and market expansion
• Serve as an operational partner to the CEO, helping translate strategic priorities into execution plans and measurable outcomes

• A Bachelor’s degree
• 10+ years of experience in technology and business operations, with a strong track record of delivering operational excellence. EdTech experience is a plus!
• 8+ years of management experience, including leading large, cross functional teams of 20+ members 
• Experience scaling operations in a fast growing, international organization is a plus!
• Demonstrated success implementing AI, automation, and technology solutions that deliver measurable business impact
• Strong expertise in business intelligence, analytics, KPI development, dashboard creation, and executive reporting
• Experience partnering directly with CEO and senior leadership teams on strategic and operational initiatives
• Proven ability to influence and drive execution across all levels of the organization
• Highly proactive, detail-oriented, and results-driven

• A competitive compensation.
• Your work will directly impact STEM teaching and learning.
• Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
• Our strong promotion from within culture draws a clear path to advance your career with us.