Salesforce PSS Developer Public Trust All Levels

 Please note that this role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. 
 

Title: Salesforce PSS Developer  ( All Levels )
 

The Work: ICF seeks an experienced Salesforce Developer (All levels) to support a Salesforce implementation project for the US Department of Transportation. The project involves deploying a large mission-critical application leveraging Salesforce’s Public Sector Solutions, integrated with 3rd party systems, and built using Agile methodology. 
 

Job Location: Remote work is authorized.  Must support US Eastern time zone working hours.  
 

This position requires that the job be performed in the United States. If you accept this position, note that ICF monitors employee work locations, blocks access from foreign locations/foreign IP addresses, and prohibits personal VPN connections.

What You Will Do: 

• Design, develop, and configure Salesforce-based solutions using low-code/no-code tools and custom code (e.g., Apex, Visualforce, Lightning Web Components) to meet client requirements. 

• Implement and customize Salesforce Public Sector Solutions and Experience Cloud to support stakeholder needs, including case management, citizen engagement portals, and workflows. 

• Collaborate with Business Analysts and stakeholders to translate requirements into technical solutions, including user stories, workflows, and system features. 

• Develop and maintain integrations with external systems, ensuring secure data exchange and compliance with federal standards. 

• Support data migration from legacy systems, including data mapping, transformation, and validation to ensure accuracy and integrity. 

• Write clean, efficient, and well-documented code adhering to Salesforce best practices and federal security requirements (e.g., NIST, FISMA). 

• Assist in creating technical documentation for project deliverables, gate reviews, and ATO cybersecurity requirements. 

• Troubleshoot and resolve technical issues, optimizing system performance and scalability for long-term support. 

• Support user training by providing technical insights and ensuring system features are user-friendly and adaptable. 
   

What You Will Bring with You: 

• Active Salesforce Administrator Certification or Platform App Builder Certification, and Salesforce Developer Certification (e.g., Platform Developer I or II). 

• 3+ years of hands-on Salesforce development experience, including custom coding (Apex, Visualforce, Lightning Web Components).  

• 1+ years of experience with Salesforce’s Public Sector Solutions and its standard framework components. 

• 3+ years of experience with Salesforce development tools (e.g., VS Code, Salesforce CLI, Workbench) and Agile tools (e.g., Jira, Confluence). 

• Candidate must be able to obtain and maintain a Public Trust.  

• Candidate must be a US citizen or a Green Card holder, reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. 

• Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years. 
   

What We Would Like You To Bring With You: 

• Bachelor’s degree in a computer related discipline will be preferred

• Experience with OmniStudio (e.g., Flex Cards, OmniScripts, DataMappers, Integration Procedures) for advanced low-code development. 

• Demonstrated proficiency in Salesforce configuration (e.g., flows, Community Sites, custom objects, fields, validation rules, etc.) and org administration (SSO, email relay, internal & external user administration, AppExchange package management, etc.) 

• Hands-on experience with external integrations using REST/SOAP APIs, middleware, or ETL tools. 

• Prior work with federal government clients, Grants Management experience is preferred and knowledge of ATO processes or federal cybersecurity standards. 

• Prior experience performing DevOps activities, including package creation & deployment, code scan analysis & remediation, regression testing, etc. 

• Familiarity with delivering user training or creating technical documentation for Salesforce solutions. 
   

Professional Skills:

• Strong problem-solving, communication, and collaboration skills to work with cross-functional teams and federal stakeholders. 

• Demonstrated critical thinking, attention to detail, and the ability to produce polished and well-organized written deliverables. 

• Highly organized and able to prioritize and multitask.   
   

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