Broker Technician

Company:

Description:

Are you an experienced Broker Technician with a passion for drafting wording and working with specialist lines in insurance placement? Join Marsh’s Personal Accident Contingency and Events (PACE) team, where you will build strong relationships with insurers and colleagues while becoming a go-to technical resource in a fast-paced environment. This is a hybrid role that has a requirement of working at least three days a week in the office.

We will count on you to:

• Assist in the delivery of placements for new business and renewals, collaborating closely with colleagues.
• Understand client document needs and ensure timely delivery to brokers.
• Serve as the primary contact for back-office inquiries, maintaining a service level where responses are provided within 24 hours.
• Provide regular updates to Client Service teams on progress related to wordings, onboarding, invoicing, and market payments.
• Utilize online trading systems such as PPL Next Gen and attend client and insurer meetings alongside the client service team.
   

What you need to have:

• Proven experience in broking tech/account handling or underwriting tech within Lloyds (circa 4+ years).
• Awareness of clients’ business issues, insurance programs, and service plans.
• Excellent communication skills and detailed policy documentation abilities.
• Proven relationship management experience with a robust network of insurer/broker contacts.
• Competent organizational skills with the ability to manage multiple inquiries simultaneously.
   

What makes you stand out:

• Ambition to progress within a market-leading team.
• Collaborative and communicative with strong negotiation skills.
• Proficiency in Microsoft Office Products (Word, Excel, PowerPoint, Outlook).
• Cert CII qualified and working towards ACII is desirable.
   

Why join our team:

• We support your professional development through opportunities, interesting work, and supportive leadership.
• We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create impactful solutions.
• Our scale provides a range of career opportunities, benefits, and rewards to enhance your well-being.
   

#Hybrid

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected] McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.