Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. We connect consumers to licensed healthcare professionals, enabling people to access high-quality medical care—from wherever is most convenient—for numerous conditions related to sexual health, hair care, mental health, skincare, primary care, and more. 

With products and services available across all 50 states and Washington, D.C., Hims & Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life. That’s why we’re building a future where nothing stands in the way of harnessing this power. We normalize health & wellness challenges—and innovate on their solutions—to make feeling happy and healthy easy to achieve. No two people are the same, so we provide access to personalized care designed for results. At our core, our mission is deeply personal—because we too are customers. 

In January 2021, the company was listed on the NYSE and is traded under the ticker symbol “HIMS”. To learn more about our brand and offerings, you can visitforhims.com andforhers.com.

We are looking for a sharp, quantitative and results-oriented Associate Director to lead our Search Marketing team. The team consists of Sr. Analysts & Managers, each with many years of experience. As an Associate Director, you will be responsible for leading significant marketing channels (Paid Search and others) and enabling the business to scale revenue, as we balance growth and profitability. You will collaborate with marketing & product teams to drive growth, analyze huge data sets, seek out actionable insights, and drive decisions while solving some of the industry’s most challenging problems.

Responsibilities:

• Manage the search marketing team, which includes strategists and managers dedicated to campaign execution by vertical or channel.
• Develop quarterly road maps of projects to complete to drive channel growth and to support product launches.
• Lead team meetings and ensure all team members are consistently using project management software.
• Develop, maintain, and manage collaborative relationships with key search engines and other strategic partners.
• Develop deep understanding of Marketing traffic sources and core KPIs
• Drive revenue planning based on a solid understanding of Hims & Hers SEM / paid search accounts, making proactive recommendations to drive efficient growth
• Research and understand the customer journey through the perspective of all marketing touch points
• Collaborate with functional stakeholders to ensure predictability and quality of traffic volume
• Partner with Business Analytics to present insights and advocate for revenue projects
• Resolve and track issues / inquiries based on fluctuations in performance
• Work with product to develop internal tools to enhance our marketing capabilities and build automated solutions to drive business impact
• Work with Google Ads scripts and data science team partners to automate tasks and setup alerts.

Experience & Skills:

• Required
• 5+ years of hands-on experience managing large-scale direct-response paid search marketing campaigns across multiple search engines, preferably in highly competitive consumer-oriented verticals, with direct accountability for profit contribution and return on spend
• Experience with bid management platforms, such as Marin, SA360, or Skai
• Outstanding oral, written and multicultural communication skills
• Self-motivated, revenue driven and passionate about supporting Hims & Hers as a leader in the industry
• Ability to navigate ambiguity and manage competing priorities
• Optimizing ads for revenue based metrics
• Experience managing direct reports with multiple years of search marketing experience
• Preferred
• Bachelors’ degree in Marketing, Business, Technology or related field, or equivalent work experience.
• Knowledge of additional marketing channels including Google/Bing Shopping, YouTube Ads, & Display
• Proven track record of driving measurable revenue and engagement via digital advertising, preferably with multi-million dollar monthly budgets

Our Benefits (there are more but here are some highlights):

• Medical, Dental, and Vision healthcare plans
• Unlimited PTO
• Generous Parental Leave
• 401k Match
• Equity
• Employee Stock Purchase Program

We are focused on building a diverse and inclusive workforce. If you’re excited about this role, but do not meet 100% of the qualifications listed above, we encourage you to apply.

Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.

Outlined below is a reasonable estimate of H&H’s compensation range for this role.

An estimate of the current salary range is $140,000 - $175,000. H&H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSU’s) so that H&H employees own a piece of our company.The actual amount will take into account a range of factors that are considered in making compensation decisions including but not limited to, skill sets, experience and training, licensure and certifications, and location.

Consult with your Recruiter during any potential screening to determine a more targeted range based on the job-related factors. We don’t ever want the pay range to act as a deterrent from you applying