Contract
After-hours Operations Specialist
MegaCorp Logistics
501-1,000 employees
Asset-based freight carrier across North America
Compensation Overview
$19.23/hr
Wilmington, NC, USA
In Person
In-office only; 5-day work week with 3 weekdays and 2 weekend days.
 Operations & Logistics (1) |
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- High school diploma or GED required.
- Be the Hero – Help sales teams keep their customers happy by managing everything from check calls to resolving any issues on the fly.
- Master the Art of Relationships – Develop and maintain strong ties with carriers, ensuring timely deliveries and smooth operations.
- Fast-Paced Problem Solving – Analyze each load’s progress, troubleshoot any issues with drivers, and resolve potential problems before they happen, keeping deliveries on track.
- Think Ahead – Anticipate challenges like weather, traffic, or equipment issues, and act fast to ensure successful deliveries.
- Work with the Best – Be the critical link between drivers, customers, and sales teams, offering clear communication and support to everyone involved.
- Stay in Control – Use your organizational skills to accurately document all the details, ensuring that everything from load fees to delivery updates are logged seamlessly for accurate billing.
- Bachelor’s degree preferred.
- 1+ years of experience in freight brokerage or logistics preferred but not required – we’ll train the right candidate.
- Customer Service Rockstar – Strong communication and interpersonal skills.
- Multitasking Master – Enjoys juggling tasks in a fast-paced environment.
- Night Owl – Comfortable working late-night, early-morning, and weekend shifts while staying sharp and alert.
- Team Player – Able to work with a diverse group of drivers, including bilingual ones, to ensure smooth operations.
- Quick Thinker – Analyzes situations quickly, makes decisions that move the business forward, and thrives in a fast-paced setting.
MegaCorp Logistics moves goods across the United States and Canada using its own fleet, offering asset-based transportation services for shippers and carriers. It handles both full-truckload (FTL) and less-than-truckload (LTL) shipments, supported by a full suite of supply chain services. The core of its offering is its owned assets, which give the company tighter control over operations, enabling reliable, consistent service. Shipments are supported with 24/7/365 customer service and real-time tracking, providing transparency to clients. Unlike competitors that rely more on third-party carriers, MegaCorp differentiates itself through direct asset ownership, continuous support, and shipment visibility, aiming to reduce risk and improve on-time performance. The company’s goal is to be a dependable North American logistics partner that helps businesses move their goods efficiently and with clear, real-time updates.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Wilmington, North Carolina
Founded
2009
Simplify's Take
What believers are saying
- Wilmington expansion targets 300+ jobs by 2027, capturing regional growth and market share.
- Weekly employee onboarding capacity supports rapid scaling to serve Fortune 500 and mid-market clients.
- Cross-border USMCA logistics expertise positions MegaCorp for premium Canadian industrial product transport.
What critics are saying
- 56+ ELD devices revoked since January 2026; non-compliance by June 2 triggers out-of-service citations.
- Rapid 150+ annual hires dilute service quality and operational capacity, increasing client churn risk.
- Knight-Swift and Convoy undercut rates 10-20%, commoditizing asset-based reliability and eroding margins.
What makes MegaCorp Logistics unique
- Asset-based model provides operational control and service reliability versus broker-dependent competitors.
- 24/7/365 customer support with real-time tracking differentiates from fragmented LTL market.
- RingCentral cloud communications partnership eliminates prior $40,000/hour outage losses, enabling scalable operations.
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People at MegaCorp Logistics who can refer or advise you
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k) Company Match
401(k) Retirement Plan
Paid Vacation
Unlimited Paid Time Off
Gym Membership
Company News
MegaCorp Logistics has been awarded a Top Workplaces 2023 honor by The Enquirer Media Top Workplaces.
MegaCorp Logistics is named as both a Top Logistics Company and a Top Freight Brokerage Firm in the United States by Transport Topics.
BELMONT, Calif.--(BUSINESS WIRE)--MegaCorp Logistics, one of the fastest-growing logistics companies in the U.S., has partnered with RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, to bring RingCentral’s best-in-class cloud communications capabilities to power more effective employee-customer communications across their enterprise.With over a decade of service to customers from Fortune 500 companies to small privately held firms, MegaCorp Logistics has proven to be one of the most capable logistics providers in America, driving nearly $3.2 billion in revenue since 2009. Still a rapidly growing business that relies heavily on phones to communicate with customers and vetted carrier partners, the company’s previous telephone solution could not scale, nor offer some key technology features and reliability that MegaCorp needed. When regular phone outages were costing the organization up to $40,000 an hour in lost sales, it quickly became apparent that in order to drive continued success for their business, MegaCorp’s leaders needed a more advanced cloud-based communications solution, rooted in reliability and trust.“We’re at a stage in our growth where we’re onboarding new employees weekly, therefore a solution that can grow with us is mission critical. The RingCentral team worked hard to understand the full scope of our needs and put forth a solution that delivers,” said Jared Leake, lead voice engineer, MegaCorp Logistics. “As critical as phones are to our business, RingCentral’s proven track record and reputation in cloud communications make it the ideal partner to help take our business forward
BELMONT, Calif.--(BUSINESS WIRE)--MegaCorp Logistics, one of the fastest-growing logistics companies in the U.S., has partnered with RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, to bring RingCentral’s best-in-class cloud communications capabilities to power more effective employee-customer communications across their enterprise.With over a decade of service to customers from Fortune 500 companies to small privately held firms, MegaCorp Logistics has proven to be one of the most capable logistics providers in America, driving nearly $3.2 billion in revenue since 2009. Still a rapidly growing business that relies heavily on phones to communicate with customers and vetted carrier partners, the company’s previous telephone solution could not scale, nor offer some key technology features and reliability that MegaCorp needed. When regular phone outages were costing the organization up to $40,000 an hour in lost sales, it quickly became apparent that in order to drive continued success for their business, MegaCorp’s leaders needed a more advanced cloud-based communications solution, rooted in reliability and trust.“We’re at a stage in our growth where we’re onboarding new employees weekly, therefore a solution that can grow with us is mission critical. The RingCentral team worked hard to understand the full scope of our needs and put forth a solution that delivers,” said Jared Leake, lead voice engineer, MegaCorp Logistics. “As critical as phones are to our business, RingCentral’s proven track record and reputation in cloud communications make it the ideal partner to help take our business forward
MegaCorp Logistics is currently ranked as one of Transport Topics’ top logistics providers in America.