People and Culture Clerk

Job Description

Key Duties and Responsibilities:

• Assist and support management and the leadership team with handling and resolving Human Resources issues.
• Assist employees with internal and external transfer requests and procedures. Assist managers/supervisors with hiring processes and issues.
• Reference checks, background checks, and social insurance, Maintain applicant flow, orientation, and transfer request logs.
• Create and maintain new hire and personnel files and enter them into the computer system. Assist with the orientation of new employees.
• Monitor all hiring and recruitment processes for compliance with all local labor laws, and company policies and standards.
• Ensure accurate maintenance of all employee records and files (e.g., interview documents). Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems.
• Answer phone calls and record messages. Create and type office correspondence using the computer.
• Follow all company policies and procedures; ensure uniform and personal appearances are clean and professional; maintain confidentiality of proprietary information.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees

Qualifications

Job Profile:

• Bachelor's degree holder
• Entry level or those completing hotel internship preferred
• Sufficient level of English to be able to write reports according to international standards.
• Courses and Training: Prior attendance in courses and seminars in the field.
• Excellent in MS Office applications.
• Multi-tasking, Time Management, Detail Orientation Planning, and Organizing