Part-Time
IT Support Generalist
Mendaera
51-200 employees
Delivers point-of-care medical devices
Compensation Overview
$25 - $35/hr
San Mateo, CA, USA
In Person
 IT & Security (1) |
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- Experience in IT technical support and administration for Windows and MacOS is helpful
- Diagnostic and problem-solving skills
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Ability to use asset management software and tools.
- Ability to work independently and as part of a team.
- Understanding of Windows and/or MacOS operating systems
- Familiarity with Linux is a plus.
- Must be able to lift equipment up to 50 lbs and set up desks, ensuring all equipment is properly installed and operational for new hires.
- Provide timely and effective technical support to employees, resolving hardware and software issues, and ensuring minimal disruption to their work.
- Create and maintain detailed documentation of processes, procedures, and IT assets.
- Support AV and conference room technology setup and troubleshooting.
- Help keep users and company resources in line with company policies and industry best practices
- Support AV and conference room technology setup and troubleshooting.
- Install, modify, and repair computer hardware and software
- Assist with basic networking tasks such as port patching and troubleshooting network connectivity.
- Order and install computer peripherals for users
- Schedule upgrades and maintenance as needed.
- Transport IT/Facilities equipment between buildings.
- Assist with facilities tasks as needed
Mendaera provides medical devices and healthcare technology designed to support clinicians at the point of care. Its solutions help doctors and nurses perform procedures with higher precision and consistency directly where patients receive treatment, aiming to streamline care and improve outcomes. The devices integrate into the care workflow to reduce unnecessary patient movement, speed recovery, and lower overall costs. Revenue comes from selling these technologies to hospitals, clinics, and individual practitioners, with engagement also involving administrators and payors to align value and reimbursement. The company adheres to regulatory standards to ensure safety and effectiveness, partnering with regulators and stakeholders to bring compliant technologies to market. Overall, Mendaera’s goal is to improve patient outcomes, boost patient satisfaction, and reduce the cost of care by making medical interventions more efficient at the point of care.
Company Size
51-200
Company Stage
Series B
Total Funding
$97M
Headquarters
San Carlos, California
Founded
2020
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Simplify's Take
What believers are saying
- FDA cleared Mendaera Guidance System on July 2, 2025, de-risking commercialization.
- Cook Medical collaboration and EchoNous partnership expand distribution and instrumentation options.
- January 2025 CCO hire and Avail telepresence acquisition support sales and remote care.
What critics are saying
- Focalist remains pre-commercial; full commercialization is expected in 2026.
- Olympus, Intuitive, and Butterfly Network target adjacent ultrasound-guided procedure workflows.
- Clinical adoption stalls if PCNL and needle procedures disappoint after July 2025 launch.
What makes Mendaera unique
- Focalist cleared July 2, 2025, combines handheld robotics with real-time ultrasound guidance.
- Cook Medical and EchoNous integrate Mendaera into needle-based workflows across urology.
- Fred Moll-backed team brings Auris and Intuitive execution experience to market entry.
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Benefits
Professional Development Budget
Growth & Insights and Company News
6 month growth
↑ 1%1 year growth
↑ 3%2 year growth
↑ 1%Mendaera, a healthcare robotics firm, secured $73 million in Series B funding, following a $24 million Series A led by Lux Capital in 2023. The funds will help scale their robotic and AI technologies for medical procedures like biopsies and organ access. Mendaera is expanding partnerships, including with Cook Medical and EchoNous, to enhance needle-based interventions. They also acquired Avail Medsystems' telepresence tech to improve patient access and care delivery.
Cook Medical collaborates with Mendaera(TM) to advance needle-based intervention with handheld robotics.
Mendaera appoints medical robotics leader Eric Davidson as Chief Commercial Officer.
Mendaera has secured $73M in venture capital to advance its handheld robotics platform for needle-based procedures like biopsy and vascular access. The Silicon Valley startup aims to address healthcare provider shortages and rising demand by integrating real-time imaging with robotic guidance. The Series B funding was led by Threshold Ventures, with participation from Lux Capital and others, to enhance patient care and expand access to high-quality medical procedures.
Portable ultrasound company EchoNous and AI and robotics company Mendaera have established a commercial partnership to develop new ultrasound-guided technology for interventional procedures.