Full-Time

Collections Specialist

BeyondTrust

BeyondTrust

1,001-5,000 employees

BeyondTrust offers a Privileged Access Management (PAM) solution that

Data & Analytics
Cybersecurity

Junior

Remote in USA

Required Skills
Communications
Customer Service
Requirements
  • High school diploma or equivalent
  • Minimum 2 years of business-to-business collections experience
  • Proficient with email
  • Customer service mindset
  • Strong written and oral communication skills
  • Strong organization skills and ability to multi-task in a fast-paced environment
  • Familiarity with laws related to debt collection
  • Knowledge of billing procedures and collection techniques
Responsibilities
  • Monitor accounts to identify overdue payments and prioritization of daily collection activities as directed by the Supervisor
  • Ability to research various sources to identify proper customer contact in securing payment information and reviewing historical data
  • Contact customers to collect outstanding payments while adhering to company values
  • Document collections efforts with clear and concise notes in the company ERP system
  • Report on collection activity
  • Escalate collectability issues\/roadblocks related to delinquent accounts to Supervisor
  • Ability to communicate and work cross-functionally with team members inside and outside the Order to Cash function

Company Stage

Series A

Total Funding

$101.4M

Headquarters

Duluth, Georgia

Founded

1985

Growth & Insights
Headcount

6 month growth

3%

1 year growth

7%

2 year growth

26%
INACTIVE