Full-Time

Solutions Engineer

Multiple Teams

Posted on 9/19/2025

NinjaOne

NinjaOne

1,001-5,000 employees

RMM, endpoint, MDM IT management platform

No salary listed

Remote in UK

Remote

Category
Sales & Solution Engineering (1)
Required Skills
Product Management
Requirements
  • You have experience in technical sales of IT products
  • Professionally proficient in English
  • Able to explain complex technical concepts in a simple manner to technical and non-technical folks ("Tell me like I am five")
  • Self-motivated and enjoy finding solutions for customers
  • A quick learner and adaptable to new technologies and processes
  • Hungry to learn and love to figure out the why behind the why
  • A challenger to the status quo and bring in and exercise your own ideas
  • Champion in giving and receiving feedback
  • Curious, eager to learn and open to admitting mistakes #growthmindset
  • Solution-orientated and self-aware
  • Someone who strives to empower others
Responsibilities
  • Become a complete expert in the NinjaOne platform and develop a high-level technical understanding in the IT infrastructure management of modern businesses
  • Consult our partners on how to implement NinjaOne’s products into their infrastructure and how to improve their internal process to help them create synergies
  • Multi-faceted problem solving, based on scenarios and use cases from prospects and partners which may include investigating custom product requests, discovering product workarounds and alternative approaches/solutions
  • You will be working closely with our sales team and help to answer advanced technical questions from prospects and customers while also collaborate with internal stakeholders to execute our growth strategy
  • Provide valuable feedback to our product team by being the voice of our partners – work closely together with our Product Management and help to shape NinjaOne’s future
  • Coach the sales teams on the NinjaOne products suite
  • Give external training for our partners e.g. show how our new features can be applied in the day to day usage of our partners
  • Become an advocate for our brand and actively promote our product solutions to our partners
  • Other duties as needed
Desired Qualifications
  • Big Plus: You have worked for an MSP or an internal IT helpdesk
  • Big Plus: You gathered previous experience with RMM and/or Backup software
  • Big Plus: Knowledge about APIs and Scripting
  • Huge Plus: Additional languages

NinjaOne provides a cloud-based IT management platform for IT teams and MSPs, combining RMM, endpoint management, and MDM in a single SaaS solution. Users monitor devices, automate tasks, push patches, remotely access endpoints, and back up data from a centralized dashboard. The platform’s unified approach differentiates it by covering multiple IT management needs in one system, simplifying administration for teams serving many clients. The goal is to streamline IT operations, improve service delivery, and strengthen security across diverse environments.

Company Size

1,001-5,000

Company Stage

Series C

Total Funding

$761.5M

Headquarters

Austin, Texas

Founded

2013

Simplify Jobs

Simplify's Take

What believers are saying

  • Healthcare ARR grows 70% year-over-year, adding 1,000 customers for HIPAA-compliant device management.
  • NinjaOne tops G2 Spring 2026 Report with 91 overall score and 94% ease of use.
  • $500M Series C extension at $5B valuation funds global expansion and R&D innovation.

What critics are saying

  • CrowdStrike partnership commoditizes NinjaOne's management, eroding value to MSPs within 6-12 months.
  • ConnectWise and Kaseya undercut NinjaOne with lower pricing and deeper PSA integrations in 12-18 months.
  • Microsoft Intune bundles free MDM with Azure AD, capturing midmarket customers in 18-24 months.

What makes NinjaOne unique

  • NinjaOne integrates AI-powered vulnerability management with real-time assessment and autonomous patching.
  • NinjaOne launches ITAM for unified endpoint visibility, warranty tracking, and compliance automation.
  • NinjaOne acquires Dropsuite to extend data protection from endpoints to SaaS applications seamlessly.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Retirement Plan

Unlimited Paid Time Off

Flexible Work Hours

Hybrid Work Options

Professional Development Budget

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

0%
Business Wire
Mar 16th, 2026
NinjaOne launches AI-powered vulnerability management with real-time assessment and automated patching

NinjaOne has launched NinjaOne Vulnerability Management, an AI-driven solution that enables IT teams to identify, prioritise and remediate vulnerabilities in real time without relying on periodic security scans. Built into the NinjaOne platform, the solution combines real-time vulnerability assessment, patch confidence scoring and remediation workflows. The product provides continuous, AI-powered vulnerability visibility without scheduled scans, even when devices are offline. It connects vulnerability detection directly to autonomous patching workflows and operates server-side using existing device telemetry, eliminating performance impact on endpoints. The solution automatically captures vulnerability and remediation data to meet regulatory requirements. NinjaOne serves over 35,000 customers across 140-plus countries with its unified IT operations platform, maintaining a 98% customer satisfaction score for more than five years.

Business Wire
Mar 9th, 2026
Healthcare organisations rush to NinjaOne as sector ARR grows 70% year-over-year

NinjaOne, an IT operations platform provider, has added nearly 1,000 healthcare customers over the past year and reported nearly 70% year-over-year growth in healthcare-related annual recurring revenue. The company announced the milestone at HIMSS 2026 in Austin. The NinjaOne Unified IT Operations Platform combines endpoint management, autonomous patching, backup and secure remote access in a single console. Healthcare organisations are adopting the platform to manage expanding device footprints whilst addressing cybersecurity threats and compliance requirements. Healthcare IT teams use NinjaOne to manage connected devices across hospitals, clinics and care networks, from workstations and tablets to servers and mobile devices. The platform's automation capabilities help reduce manual tasks whilst maintaining HIPAA compliance and minimising disruption to patient care.

The Associated Press
Feb 10th, 2026
NinjaOne launches IT Asset Management to cut costs and strengthen security across endpoints

NinjaOne has launched IT Asset Management (ITAM), a new solution providing complete visibility and control across IT environments by unifying endpoint and asset management. Built natively into the NinjaOne platform, ITAM helps organisations extend asset lifecycles, reduce costs, strengthen security, and improve compliance. The solution addresses challenges as over 90% of organisations manage software assets and over 80% manage cloud assets, containers, and virtual machines, according to IDC. NinjaOne ITAM provides real-time asset data synchronisation, automates warranty tracking and licence management, identifies unmanaged devices, and simplifies compliance documentation. The platform serves more than 35,000 customers across 140 countries and maintains a 98% customer satisfaction score over five years.

SDxCentral
Feb 24th, 2025
NinjaOne raises $500 million, valued at $5 billion

NinjaOne secures $500 million funding, achieving a $5 billion valuation to advance automated endpoint management and support Dropsuite acquisition.

Firmenpresse
Feb 24th, 2025
NinjaOne secures $500M funding, $5B valuation

NinjaOne has secured a valuation of $5 billion and additional Series-C funding of $500 million, led by ICONIQ Growth and CapitalG. The funding aims to drive platform innovation, global expansion, and customer success. It will support autonomous endpoint management, patch management, and the acquisition of SaaS-backup provider Dropsuite for $262 million. NinjaOne remains founder-led, with over 24,000 customers, including Nvidia and Porsche.

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