Full-Time
Customer Service Representative 1
Mindlance
1,001-5,000 employees
No salary listed
Cranberry Twp, PA, USA
In Person
Category
 Customer Experience & Support (1) |
|---|
Required Skills
Customer Service
Requirements
- GED or High School Diploma
Responsibilities
- Receive and place telephone calls.
- Perform data entry and use software programs.
- Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.
- Must document all calls and evaluate each account to determine if further research is necessary.
- Provide world-class service to our customers in an accurate, efficient, and professional manner.
- Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.
- Requires close attention to accuracy, performs independently, subject to practices and procedures.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Union City, New Jersey
Founded
1999
Simplify's Take
What believers are saying
- Skuad investment pivots into high-margin fintech payroll automation.
- EMEA, APAC, LATAM expansion captures emerging contingent workforce demand.
- CyberSN partnership creates one-stop cybersecurity talent solutions.
What critics are saying
- Payoneer acquired Skuad in 2024, wiping out Mindlance's investment.
- Payoneer uses Skuad to compete directly in global payroll services.
- Payoneer integration failures damage Mindlance's staffing client reputation.
What makes Mindlance unique
- MBE certification secures government contracts and ESG procurement advantages.
- Clinical research staffing targets high-margin talent shortage sectors.
- Acquisition of Quintrix expands specialized workforce solutions offerings.
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Your Connections
People at Mindlance who can refer or advise you
Benefits
Health Insurance
401(k) Retirement Plan
Remote Work Options
Company News
On Deck
Jun 9th, 2023
Check out Skuad on Radar. Radar is a new platform that curates the best fundraising announcements of the day.
DealStreetAsia
Apr 8th, 2022
Singapore-domiciled digital payroll platform Skuad has raised $5 million in a Series A funding round from Mindlance, show recent filings by the company to Singapore’s Accounting Corporate and Regulatory Authority (Acra).