Production Administrative Scheduler

The Production Scheduler is the first point of contact for Groundworks customers. A warm, welcoming and positive image of the company must be given through the phone by having an energetic and positive attitude with every customer interaction.

Job Responsibilities:

*Must be positive and motivated with excellent communication skills

*Ability to adapt quickly to changes in work strategy

*Telephone Interaction with Customers

*Inbound and Outbound Calls

*Schedules work to be installed

* Confidently makes decisions and effectively communicates with all levels of management.  

*Performs customer follow-ups with a variety of information

*Maintains Customer Information

*Records and updates computer-based customer information accurately and timely

*Provides necessary information to inner-company resources

*Distributes information as needed for company flow

*Performs administrative duties

*All other duties as necessary

What is required to join our team as Production Scheduler:

Typically possesses a High School Degree/GED

Previous call center/customer service experience highly desired

Customer Focus; Customer Service

Sales mentality

Phone Skills

Excellent Oral/Verbal Communication

Excellent writing skills

People Skills; Interpersonal Savvy

Problem-Solving

Data Entry Skills

What we provide for our employees:

Bi-weekly Pay plus bonus structure

Full-time nonseasonal work!!!

Superior training will ensure you start with immediate success

Competitive and rewarding, family-oriented culture

Advanced leadership training opportunities

World-class training and support

Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match, and paid time off including 6 holidays.