Product Owner

Job Description

This role will be  based in Chicago, New York, or San Francisco depending on where the candidate selected is currently residing.

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business.  The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

This role within Global Go-to-Market (GTM) Operations will drive global Sales Technology initiatives for LinkedIn’s Marketing Solutions (LMS) business. You will own and scale both third-party (3P) and first-party (1P) Sales tools, acting as the Product Owner for sales performance management (SPM) use cases. In this capacity, you will transform and streamline critical processes including sales planning, quota setting, forecasting, and crediting.

You will also serve as a key partner to Engineering and Technical Program Management (TPM), representing business requirements for 1P tool development and acting as the “voice of the business” on GTM Technology initiatives. Success in this role requires building strong relationships with business leaders, collaborating cross-functionally to identify opportunities, and delivering scalable, best-in-class solutions.

This is an opportunity to play a pivotal role in shaping the future of GTM Operations for LinkedIn’s growing advertising business.

Responsibilities

• Drive global Sales Technology priorities for LinkedIn’s advertising business:
  • Understand the business and business needs; drive systems and tooling recommendations that increase Sales and Sales Operations productivity, decrease complexity, and can scale across segments and regions
  • Evaluate and quantify business and user impact to drive prioritization across new use cases, tasks, defects, and enhancements, ensuring we are prioritizing based on data and not intuition 
  • Partner with Go-to-Market Enablement to ensure success and drive adoption of 3P and 1P tools
• Own sales planning and performance products:
  • Define product requirements, drive product planning and product design for new features and enhancements for SPM use cases (e.g., territory planning, quota setting, crediting)
  • Partner with Platform Architects and Engineers to design, test, and launch solutions that can scale
  • Clearly communicate product benefits and value to our users and internal stakeholders
• Act as the voice of LinkedIn’s media business on GTM Tech initiatives:
  • Surface underlying business, data, process, and user needs based on existing pain points, heuristic/expert interviews, survey analysis and insights, and process/workflow analyses
  • Consolidate business requirements across internal media sales audiences and identify standardization or business process optimization opportunities to inform future solution design​
  • Generate hypotheses based on problem statements to inform 1P product scope/feature scope, initial requirements, and/or criteria for success

Qualifications

Basic Qualifications

• 4+ years of experience in sales strategy and operations or equivalent role
• 2+ years of experience in sales technology, including third-party tools (Anaplan, Salesforce) and internal, first-party business applications
• 2+ years of software development lifecycle (SDLC) experience as a business partner or analyst, authoring business requirements and collaborating with Product and Engineering teams
• BA/BS degree in business, operations, analytics, or related field 

Preferred Qualifications

• Expertise in Sales and Sales Operations workflows and processes, including:
  • Account planning
  • Account segmentation
  • Quota setting and management
  • Sales crediting and compensation
  • Sales forecasting
  • Sales motions
  • Territory planning and management
• Direct experience with Anaplan (or similar 3P) to drive sales planning and performance processes
• Direct experience with Salesforce, Microsoft Dynamics, or other CRM platforms
• Experience in ads/media sales operations; understands the media sales cycle
• Experience leading sales or business process transformation initiatives
• Experience building for scale; comfortable with data and ambiguity
• Experience embedding a Research and Development (R&D) mindset into Ops processes
• Experience evaluating new tools and weighing in on build vs. buy decisions 
• Strong analytical skills to ensure we are prioritizing products/features based on data and not intuition
• Understands agile methodologies and ways of working
• Understands Product Management best practices; experience working as or with Product Managers
• Comfortable and skilled at understanding customer needs and advocating for business users
• Can delve into the details but can also engage meaningfully on the big picture to solve operational problems
• Demonstrated ability to communicate findings clearly to both technical and non-technical audiences
• Innovative and focused on continuous improvement, staying up to date with the latest industry trends
• Highly proficient using Excel, SQL, and familiar with relational databases
• Familiar with analytics and business intelligence tools (e.g., Tableau, PowerBI) 

Suggested skills:

• Sales Technology
• Anaplan
• Product Management

LinkedIn is committed to fair and equitable compensation practices.      

The base pay range for this role is $112,000 to $185,000. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location. This may be different in other locations due to differences in the cost of labor.      

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For more information, visit https://careers.linkedin.com/benefits.