Full-Time

Senior Software Engineer 2

Fullstack

Posted on 9/4/2026

Narvar

Narvar

201-500 employees

SaaS platform for post-purchase customer experience

Compensation Overview

CA$180k - CA$220k/yr

+ Annual bonus + Equity

Remote in Canada

Remote

Must work within Eastern or Pacific time-zone hours.

Bachelor's, Master's

Category
Software Engineering (1)
Required Skills
Microsoft Azure
Python
React.js
Node.js
BigQuery
Java
Postgres
GraphQL
Salesforce
Microservices
AWS
Go
Vue.js
REST APIs
DevOps
Angular
Google Cloud Platform

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Requirements
  • A Bachelor of Science or Master of Science in Computer Science, Information Systems, or an equivalent qualification.
  • At least 10 years of experience building reliable, scalable, and high-quality systems.
  • Experience building consumer-facing applications with frontend frameworks such as React, Svelte, Angular, Vue, or Ember.
  • Experience building well-designed software with Node.js or Golang.
  • Experience developing consumer-facing applications that consume APIs from microservice backend systems.
  • Knowledge of the full software development life cycle and computer science fundamentals.
  • Experience with code quality practices and code reviews.
  • Experience mentoring other engineers.
Responsibilities
  • Implement new product features and support or extend existing features.
  • Build frontend platform components used across internal and external products and ecommerce storefronts such as Shopify and Salesforce.
  • Contribute to overall architecture and maintain code quality standards in partnership with other senior engineers.
  • Work with product and design teams to translate wireframes and mockups into functional user-interface components.
  • Contribute to the development and maintenance of backend services using Golang and Node.js.
  • Use Google Cloud Platform, continuous integration and continuous delivery, and deploy code and infrastructure components.
  • Work with databases such as PostgreSQL, Spanner, and BigQuery.
  • Understand and implement RESTful or GraphQL APIs.
Desired Qualifications
  • Previous startup experience is strongly preferred, along with a growth and product-engineering mindset.
  • Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform.

Narvar provides a SaaS platform for post-purchase customer experience that helps retailers and brands manage order tracking, proactive messaging, and easy returns. The product works by integrating with more than 300 carriers worldwide and offering over 50 pre-built integrations with various sales channels, enabling merchants to present clear delivery expectations, send automated updates, and streamline the returns process. Unlike many competitors, Narvar emphasizes a broad carrier and channel network, global reach (North America, Europe, and Asia Pacific), and a strong roster of well-known brands to deliver consistent, transparent post-purchase communication across regions. The primary goal is to improve customer loyalty and satisfaction by making post-purchase interactions predictable, informative, and convenient for shoppers.

Company Size

201-500

Company Stage

Series C

Total Funding

$64M

Headquarters

San Francisco, California

Founded

2012

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Simplify Jobs

Simplify's Take

What believers are saying

  • Narvar launched IRIS and Assist in January 2025, accelerating AI monetization.
  • Retailers report 25% lower appeasement payouts and 80% fewer service inquiries.
  • Recent Salesforce Commerce Cloud and Shopify enhancements deepen enterprise expansion paths.

What critics are saying

  • Shopify, Salesforce, and Happy Returns compress Narvar’s pricing power quickly.
  • Narvar’s 597-person workforce and slower 2026 hiring signal maturity, not breakout growth.
  • Amazon and carrier-native tracking tools can absorb core post-purchase workflows by 2027.

What makes Narvar unique

  • Narvar’s IRIS uses 74 billion annual interactions for retail-specific personalization.
  • Narvar Assist automates delivery-claim fraud decisions with policy-aware risk scoring.
  • Narvar’s post-purchase stack spans tracking, exchanges, claims, and returns globally.

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Benefits

Hybrid Work Options

Flexible Work Hours

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

4%
PR Newswire
Mar 25th, 2025
Narvar Unveils Strategic Integrations And Platform Enhancements At Shoptalk 2025

LAS VEGAS, March 25, 2025 /PRNewswire/ -- SHOPTALK – At Shoptalk 2025, Narvar, the #1 platform for intelligent personalization "Beyond Buy," announced significant advancements designed to help retailers optimize operations, enhance customer loyalty, and drive sustainable growth.Seamless Post-Purchase Integration with Salesforce Commerce CloudNarvar has deepened its integration with Salesforce Commerce Cloud (SFCC) to deliver a frictionless post-purchase experience. Retailers can now offer even and uneven exchanges, allowing customers to pay or receive refunds for price differences when selecting new items. This functionality is compatible with most major payment processors, including Stripe, Adyen, and PayPal. With this enhancement, retailers can retain up to 40% of return sales while streamlining the exchange process, fully implemented in less than three weeks.Enhanced Returns and Exchanges Insights for Shopify RetailersNarvar has introduced a reimagined analytics dashboard for Shopify retailers that provides actionable insights into returns and exchanges. This enhancement improves data accuracy and usability, enabling retailers to refine their returns strategies, optimize logistics, and reduce costs. This upgrade helps retailers make data-driven decisions that improve both customer satisfaction and operational efficiency.Introducing PDX: A Unified Platform for Seamless PersonalizationNarvar also introduced PDX, a unified post-purchase experience platform that makes it easier for retailers to scale personalization and deliver a consistent, seamless user experience.Narvar Expands Post-Purchase Optimization with AI-Powered Returns Management, Fraud Prevention, and Shipping ProtectionIn a separate, major announcement today, Narvar introduced Shield, an AI-powered returns management and fraud prevention solution, and Shipping Protection, a new solution addressing lost, stolen, and damaged deliveries

CO/AI
Jan 9th, 2025
Narvar launches AI platform using data from 42 billion customer interactions to enhance retail experiences

Narvar launches AI platform using data from 42 billion customer interactions to enhance retail experiences.

Narvar
Jan 9th, 2025
Narvar Introduces IRIS: The AI Engine Powering the Future of Post-Purchase; Launches Narvar Assist as Its First IRIS-Powered Solution

SAN FRANCISCO - January 9, 2025 - Narvar, the #1 platform for intelligent personalization "beyond buy," today unveiled IRIS (Intelligent Retail Insights Service) and Narvar Assist, its first implementation.

FashionNetwork.com
Jan 7th, 2025
Narvar appoints Harish Mohan as chief revenue officer

Retail intelligence platform Narvar announced on Monday the appointment of Harish Mohan as president and chief revenue officer (CRO).

FashionNetwork.com
Oct 31st, 2024
Narvar names new CFO

Retail intelligence platform Narvar announced on Thursday the appointment of Jim Emerich to the role of chief financial officer, effective October 21.