Voice Engineer 2

Job Description

Voice Engineer L2

Please note that all Move , Add - Changes are done by Service Desk and PC techs. The Voice operations engineer is an escalation point for NOC, Service Desk as well as PC techs.

Requirements

• Cisco Certified Network Associate (CCNA) Voice/Collaboration or higher level Ce1tification. -

• Proficient in VoIP infrastructure and protocols- SIP, MGCP, SCCP and SRTP. Cisco Unified Communication Manager vl0.5 and above. -

• Experience in Cisco Unified Call Manager Express and High Availability solutions. -

• Minimum 3-5 years' experience providing and implementing network infrastructures and must have experience developing, operating, and managing a VoIP environment. -

• Takes ownership of assigned tasks: motivated to improve system design, performance, and overall user experience. -

• Strong understanding of Network Management implementation and Voice network.

• Understanding of integrating Cisco Voice networks with other platforms.

• Experience with implementation and management of Cisco Call Manager servers. -

• Experience with the implementation and management of Cisco Prime Collaboration and modules.

• Understanding the interfacing routers/switches with encryption devices.

• Basic understanding of networking protocols, QoS etc.

• Excellent oral and written communications skills.

Qualifications

SIP, MGCP, SCCP and SRTP. Cisco Unified Communication Manage

Additional Information

Immediate HIRE