Business Development Manager

Overview

We are seeking a dynamic, strategic, and results-driven Business Development Manager to join our team. The ideal candidate will drive sales growth and expand market presence in DMPK, with a strong focus on synergizing LC‑MS–based and flow cytometry bioanalytical endpoints.

This role requires close collaboration with regional sales and marketing teams, development of strategic commercial plans, and building strong relationships with customers and partners. This is a remote position, offering the flexibility to work from any location on the U.S. East Coast.

Responsibilities

Key Responsibilities

Lead Generation & Market Expansion

• Identify and pursue new business opportunities, partnerships, and collaborations within DMPK.
• Generate and qualify leads through networking, cold outreach, industry events, and digital channels.

Sales Funnel Management

• Develop and execute strategies to drive DMPK sales growth across the U.S.
• Maintain an accurate, up‑to‑date sales pipeline and provide reliable sales forecasting for the region.

Sales Support

• Collaborate with regional sales and marketing teams to convert DMPK opportunities into orders.
• Support the sales process through customer presentations, product demonstrations, and contract negotiations.

Tactical Sales Planning

• Develop and implement tactical sales plans with regional teams to ensure DMPK meets or exceeds Annual Operating Plan (AOP) targets.
• Set sales goals and create actionable plans to achieve them.

Sales Enablement

• Design and deliver remote training programs for sales and marketing teams on DMPK workflows, applications, and sales strategies.
• Ensure teams are equipped with the tools, content, and knowledge required for effective selling.

Sales & Marketing Initiatives

• Partner with regional stakeholders to deploy virtual tools, campaigns, and initiatives that increase product awareness and build the DMPK sales funnel.
• Develop and execute promotional programs to accelerate lead generation and sales conversion.

Customer Relationship Management

• Build and maintain strong, long-term relationships with DMPK prospects and customers.
• Capture customer feedback, success stories, and unmet needs to inform commercial strategy.
• Ensure exceptional customer service and drive customer satisfaction and repeat business.

Sales Reporting & Analysis

• Provide regular reports on sales performance, market dynamics, and customer insights to the Pharma Program lead.
• Use data-driven insights to refine strategies and enhance commercial effectiveness.

Technical Expertise

• Maintain a deep understanding of Quantitative/ Qualitative LC-MS and Flow cytometry bioanalysis and related technologies to clearly articulate scientific and commercial value to internal teams and external customers.

Product Development Input

• Gather and communicate feedback from customers, field sales, and marketing to support continuous improvement of DMPK bioanalytical solutions.

Cross-Functional Collaboration

• Work closely with regional sales and marketing teams, product managers, and the broader Analytical Sciences Division / LCMS business segment to deliver comprehensive and integrated DMPK bioanalytical solutions to customers.

Qualifications

Education

• Bachelor’s degree in a science‑related field.
• An MBA or a Master’s/PhD in a scientific discipline is highly advantageous.

Experience

• Minimum of 5 years of experience in sales or business development, preferably within scientific, biotechnology, or advanced technology sectors.
• Proven ability to assess customer needs and translate them into effective sales and marketing strategies that support business growth.
• Proficiency with Salesforce CRM and business analytics tools for managing pipelines, forecasting, and account planning, as well as Microsoft Office suite.

Skills and Abilities

Strategic Sales & Marketing

• Ability to identify, target, and engage potential clients in relevant markets.
• Strong capability in designing and executing marketing strategies aligned with business objectives to drive sales growth.

Networking & Relationship Management

• Demonstrated success in building and nurturing long-term relationships with internal stakeholders, customers, and prospects.
• Excellent interpersonal communication skills, with the ability to connect effectively with individuals across multiple organizational levels.

Analytical & Negotiation Skills

• Strong analytical mindset with the ability to interpret market trends and uncover new business opportunities.
• Exceptional negotiation abilities to support deal closure and contract management.

Communication & Presentation

• Excellent written and verbal communication skills, with the ability to present complex concepts clearly and persuasively.
• Creative self-starter who proactively conceives and implements impactful commercial programs.
• Ability to inspire, influence, and motivate sales teams.

Technical Expertise

• Deep understanding of liquid chromatography and mass spectrometry and high-end analytical technologies to effectively communicate applications and value propositions to customers and internal teams.
• Knowledge and/or experience of flow cytometry advantageous.
• Hands-on experience of LC-MS/MS bioanalysis and work in a regulated pharma environment .

Travel Requirement: Willingness to travel up to 50% of the time for customer visits, industry events, and team meetings.

Reporting Line:

Reports directly to the Pharma Program lead within the LCMS Business Segment in the Analytical Sciences Division

Company Description

Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide. 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.