Full-Time

Director – Claims Service Operations

Confirmed live in the last 24 hours

Geico

Geico

10,001+ employees

Direct-to-consumer auto and home insurance

Consumer Software
Financial Services

Senior

No H1B Sponsorship

Dallas, TX, USA

Position located in the Dallas office (not remote) due to growth for 2025.

Category
Quality Control & Compliance
Supply Chain Management
Operations & Logistics
Requirements
  • Claims Management experience is required.
  • Must attain and maintain the required licenses issued by the insurance departments of various states.
Responsibilities
  • The ideal candidate will be accountable for directing claims associates.
  • Managing and improving performance in claims has a significant impact on the profit and growth of the Company.
  • You will review workflow and procedures with other departments and within the Claims Department to recommend procedural changes.
  • You will also be responsible for ensuring the claims team follows all state regulations and statutory requirements which can be quite nuanced.

GEICO provides a range of insurance products, with a primary focus on auto insurance. The company sells policies directly to consumers, which allows them to offer lower rates by eliminating intermediaries like brokers. Customers can obtain quotes, manage their policies, and file claims through GEICO's user-friendly website. In addition to auto insurance, GEICO also covers motorcycles, ATVs, RVs, as well as home and renters insurance. What sets GEICO apart from its competitors is its strong online presence and memorable advertising campaigns that enhance brand recognition and customer loyalty. The company's goal is to simplify the insurance process for its customers while providing competitive rates and comprehensive coverage options.

Company Stage

Acquired

Total Funding

N/A

Headquarters

Tulsa, Oklahoma

Founded

1936

Simplify Jobs

Simplify's Take

What believers are saying

  • New operations hub in North Texas expands market reach in commercial insurance.
  • Collaboration with MLB boosts brand visibility through sports marketing.
  • Military Service Awards strengthen brand image and ties with military communities.

What critics are saying

  • Data breaches lead to increased regulatory scrutiny and potential reputational damage.
  • Departure of key marketing personnel may disrupt customer acquisition strategies.

What makes Geico unique

  • GEICO's direct-to-consumer model offers competitive rates by eliminating intermediaries.
  • Strong online presence allows easy policy management and claims filing for customers.
  • Memorable advertising campaigns enhance brand recognition and customer loyalty.

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