Full-Time

Investor Experience Associate

Posted on 1/7/2025

StartEngine

StartEngine

51-200 employees

Crowdfunding platform for startups and investors

Fintech
Financial Services

Compensation Overview

$40k - $55kAnnually

Entry

Remote in USA

Category
Investment Banking
Finance & Banking
Required Skills
Customer Service
Requirements
  • Bachelors degree (recent grad/entry level included)
  • You're extremely interested in the Finance/Investing world
  • You're empathetic
  • If two roads diverged in the woods, you'd actually take the road less traveled
  • You're curious and your favorite question is 'Why?'
  • You can execute tasks/projects and achieve results (You get stuff done!)
Responsibilities
  • We will prepare you to engage with retail investors about investing. You'll learn about early stage investments, as well as gain a broader knowledge and understanding of how retail investors think and feel.
  • You'll handle inbound live chats as well as email inquiries, handling interactions that can range from something as simple as an account balance inquiry to the complexity of helping execute their desired outcome.
  • Your mission remains simple: provide a level of service that Investor's rave about because they feel more confident toward achieving their own financial dreams.

StartEngine is a crowdfunding platform that connects startups and small businesses with investors. It allows both accredited and non-accredited individuals to invest in various opportunities, including startups and collectibles. The platform operates by charging businesses a fee to list their investment opportunities and earns additional revenue from transaction fees when investments are made. Investors can choose to invest in future funding rounds, hold their investments, or sell eligible securities on StartEngine’s trading platform. A unique aspect of StartEngine is its referral program, which rewards users for bringing new startups to the platform. The company adheres to regulations that enable a wider range of investors to participate in funding, making it distinct in the rapidly growing crowdfunding market. The goal of StartEngine is to democratize access to investment opportunities, allowing more people to invest in startups and small businesses.

Company Stage

Late Stage VC

Total Funding

$113.9M

Headquarters

West Hollywood, California

Founded

2014

Growth & Insights
Headcount

6 month growth

2%

1 year growth

1%

2 year growth

3%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing interest in alternative investments aligns with StartEngine's diverse offerings.
  • Increased demand for eco-friendly investments benefits StartEngine's cleantech opportunities.
  • Niche crowdfunding platforms create expansion opportunities for StartEngine in specialized sectors.

What critics are saying

  • Rising competition from platforms with lower fees could impact StartEngine's client base.
  • Decentralized finance platforms pose a threat to traditional crowdfunding models like StartEngine.
  • Potential regulatory changes could affect StartEngine's business model and investor limits.

What makes StartEngine unique

  • StartEngine allows both accredited and non-accredited investors to participate in funding.
  • The platform offers diverse investment options, including equity, debt, and royalties.
  • StartEngine operates under Regulation A+ and Regulation Crowdfunding, broadening investor access.

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Benefits

Competitive Salary

Monthly Happy Hours

Tech Stipend

Unlimited Vacation

401K

Equity Package

Company Offsites

Entirely Remote

100% Health Benefits