Internal Communications Strategist

JOB TITLE: SENIOR INTERNAL COMMUNICATIONS STRATEGIST

ABOUT FACTSET

FactSet’s Corporate Communications team is the central point of contact for 13,000+ employees for all branding and communications needs. The Senior Internal Communications Strategist in Hyderabad leads this dynamic team in its functions in FactSet’s India offices and works closely with senior leadership to effectively use communication channels to keep employees updated and aligned with the organization’s overarching goals. In this role, you will play a crucial role in crafting strategic messaging, supporting leadership, enhancing the employee experience for FactSetters in India, and championing the company’s values and culture across our global offices. This includes organizing and supporting employee engagement programs and identifying external opportunities to establish FactSet’s brand in India.

VALUES THAT DEFINE OUR CULTURE

We are unified by the spirit of going above and beyond for our clients and each other. We look to foster a globally inclusive culture, enabling our people to be themselves at work and to join in, be heard, contribute, and grow. We continually seek to expand our workforce with diverse perspectives, backgrounds, and experiences. We recognize that our best ideas can come from anyone, anywhere, at any time and help us provide the best solutions for our clients around the globe. Our inclusive work environment maximizes our diversity values, engagement, productivity, and ultimately makes FactSet a fun place to work.

RESPONSIBILITIES:

Strategic Support & Counsel: Provide strategic communication support to India and visiting leadership by organizing and crafting messaging for:

• Town halls

• Executive presentations

• Crisis communications

Effective employee outreach, ensuring that all stakeholders work cohesively towards the organization’s goals and objectives.

Editorial Support: Collaborate closely with senior leadership and global support teams to oversee, consolidate, and implement all critical communications initiatives for FactSet India, ensuring alignment with company values and culture.

• Craft communications campaigns for events, program launches, office refits, service updates, including FAQ and process documents

• Produce engaging and informative FactSet newsletters.

• Manage the India Communications mailbox and the Hyderabad Request for Production (RPD) categories;

Ensure that employees have a big-picture view of developments and activities across the company.

Manage FactSet India Intranet: Author, update, and moderate content regularly on FactSet’s intranet and Viva Engage channels to increase employee understanding and engagement ensuring content is timely, relevant, and aligned with company mission, strategy, values, and culture.

Enhance employee engagement, ensuring content aligns with FactSet's values and culture, and supports organizational goals.

Fact.Set.Go!: Organize and promote FactSet’s largest quiz annually in India and other offices.

Foster a culture of learning and collaboration.

Media Production Support: Support the media production team for various shoots featuring the India offices.

Enhance the visibility and engagement of FactSet's India offices.

Manage Digital Signage: Keep Hyderabad digital signage fresh with global and local news, review and moderate content display requests, and broadcast important events. Use signage to reinforce company values and culture.

Explore and leverage all available channels and technology to maximize the impact of communications.

Utilization of all platforms to ensure employees stay engaged, aware, and up to date.

Employee Networks: Anchor a communications-focused employee network in Hyderabad to augment the reach and impact of internal communications initiatives.

Amplify messaging and foster collaboration

Watch Parties: Organize watch parties for company meetings and other global streamed events, fostering meaningful discussions with curated session leaders.

Drive engagement, strengthen connections, and drive collective understanding of organizational goals.

Other: Monitor and moderate emails to the Hyderabad distribution list.

Ensure only whitelisted accounts use the Hyderabad DL; monitor emails for consistent messaging and adherence to brand standards.

Required skills:

• 10+ years of professional experience with at least five years in corporate communications, crafting leadership messaging in a multinational, matrixed environment.

• Bachelor’s degree in Marketing, Public Relations, Communications, Journalism, Business, or equivalent experience.

• Strategic thinking with strong organizational and leadership skills

• Experience with and knowledge of change management methodologies.

• Superior writing skills with the ability to articulate messages that resonate with diverse audiences. Passionate about quality with excellent organizational skills and attention to detail.

• Ability to collaborate effectively with diverse stakeholders with cross-functional, global teams and manage multiple projects.

• Excellent interpersonal skills and professionalism.

• Knowledge of FactSet or competitive product/solutions preferred.

• Proficiency in MS Office.

DIVERSITY

At FactSet, we celebrate diversity of thought, experience, and perspective. We are committed to disrupting bias and a transparent hiring process. All qualified applicants will be considered for employment regardless of race, color, ancestry, ethnicity, religion, sex, national origin, gender expression, sexual orientation, age, citizenship, marital status, disability, gender identity, family status or veteran status. FactSet participates in E-Verify.

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