Product Owner
Banking Services
Posted on 11/30/2023
INACTIVE
First American

10,001+ employees

Title insurance & professional settlement services
Company Overview
First American is on a mission to provide comprehensive title insurance protection and professional closing/settlement services that produce clear property titles and enable the efficient transfer of real estate.
Data & Analytics
Real Estate

Company Stage

N/A

Total Funding

N/A

Founded

1889

Headquarters

Santa Ana, California

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

7%

2 year growth

5%
Locations
Orange, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Microsoft Azure
Agile
Communications
Management
JIRA
SCRUM
CategoriesNew
Product
Requirements
  • Bachelor of Science degree in a technical discipline, business or related field
  • 2 to 4 years of experience as a product owner on a scrum team in a fast-paced scaling environment
  • Experience working with industry leading online banking system is a must
  • Outstanding presentation, communication and information sharing skills
  • Working experience with common product management tools, such as Jira, Trello or Azure DevOps
  • Industry Certification: Certified Scrum Product Owner (CSPO), SAFe Product Owner/Product Manager (POPM) or Professional Scrum Product Owner (PSPO) is highly desired
  • Experience stepping into new and unfamiliar markets and business environments and learning to identify and translate the requirements of those environments into a coherent product vision
  • Ability to individually influence those around them and garner support for recommendations and priorities
  • Creative thinker with good interpersonal skills and developing a relationship with team members
  • Excellent written and verbal communication skills with ability to communicate technical issues to nontechnical and technical audiences
Responsibilities
  • Serve as the voice of the client; develop and maintain agreed upon product roadmap based upon strategic goals, product vision and vendor releases
  • Create, maintain and prioritize product backlog (features and stories) from the product roadmap and strategic portfolio backlog, required system integrations, and problem management discoveries
  • Partner with business owners, external clients, product manager and product team, aligning product capabilities to business goals (creating value)
  • Accountable for assigned vendor applications’ SLAs, their overall performance and timely incident resolution
  • Utilize experience in vendor provided digital banking applications, monitor releases and application updates
  • Monitor vendor’s application release calendar, adding updates/upgrades to product roadmap
  • Review release notes for impacts, enhancements, bug fixes and potentially new usable product capabilities
  • Communicate any impacts to product owner peers, obtaining alignment and commitment to releases
  • Communicate new vendor application capabilities and bug fixes that benefit the business and or external clients
  • Own product(s) release delivery and communicate impacts to and support from business owners
  • Gain commitment to support upgrade/update from business owners (uat, change management, etc.)
  • Sprint planning of vendor update/upgrade work items with product teams and vendors
  • Align, continuously engage, guide and gain commitment, ensuring expedient issue resolution and delivery by the product team and other product owner’s product teams
  • Communicate success and execution progress against the sprint plan and target release date
  • Consult the business, utilizing system design thinking in envisioning solutions via vendor’s application’s capabilities and in-house custom applications
  • Act as the product’s ambassador internally, being the primary point of contact for the entire solution’s ecosystem
  • Fulfill product team leadership
  • Represent the product team to the business owners, clients and the ultimate end users (i.e., stakeholders)
  • Write well-defined product features and user stories with clear and testable acceptance criteria
  • Groom product backlog, refining user stories to communicate value, readying for upcoming 5-6 iterations/sprints
  • Communicate product priorities and gain alignment with and commitment to delivery from product team
Desired Qualifications
  • Self-starter with the ability to grow the business acumen and, learn new applications and their capabilities
  • Able to collaborate, lead and exercise influence without authority
  • Work within cross-functional teams and across multiple product teams to deliver on a common goal
  • Able to understand business problems and work to solve them with vendor applications and other technology
  • Possess a proven Product Owner track record, applying Scrum principles and practices in a product-centric organization
  • Experienced in Scrum and knowledgeable of other Agile methodologies (Lean, SAFe – Scaled Agile)
  • Excellent written and verbal communication skills, able to communicate technical issues to nontechnical audiences
  • Excellent interpersonal skills, able interact effectively with others, including all levels of management
  • Exceptionally analytical, process-oriented, and evaluative with troubleshooting abilities