Full-Time

Business Operations Lead

Posted on 7/31/2024

Taptap Send

Taptap Send

201-500 employees

Facilitates cross-border mobile money transfers

Fintech
Financial Services

Mid, Senior

New York, NY, USA

Category
Project Management
Strategy Development
Strategy Research
Business & Strategy
Required Skills
NetSuite
SQL
Financial analysis
Excel/Numbers/Sheets
Requirements
  • BA/BS degree required
  • At least 4-5 years of high-performing experience in a data-intensive, analytical environment (combination of professional services and fast growth startup is ideal)
  • Familiarity with SQL; proficiency in Excel
  • ‘No task too small’ -- willingness to dive in and sweat the details regardless of the tool or problem
  • Instinct to add ‘just enough’ process to scale without cumbersome bureaucracy
Responsibilities
  • Lead special projects to improve overall organizational efficiency and effectiveness
  • Work cross-functionally with highly technical and specialized product/engineering colleagues across the organization to build scalable systems
  • Take operational functions and processes from 0 to 1, develop playbooks, train others, and scale respective processes
  • Design and improve finance processes and design back office tooling
  • Work with Finance to implement systems via external vendors as well as internal engineering teams
  • Conduct ad hoc financial analysis via Excel, SQL, and other tools
  • Collaborate with product to build longer term internal tooling roadmaps and track key metrics
  • Maintain and enforce best practices for existing Finance tools such as Netsuite

Taptap Send facilitates mobile money transfers across borders, primarily targeting individuals in the UK, EU, US, Canada, and UAE who wish to send money to family and friends in Africa, Asia, the Caribbean, and Latin America. Users can complete transactions easily by providing the recipient's name and mobile number, allowing funds to be deposited instantly into the recipient's mobile money wallet. This process eliminates the need for physical visits to money transfer agents and significantly reduces waiting times for recipients. Taptap Send operates in the remittance market, generating revenue through transaction fees and favorable exchange rates, making it a cost-effective alternative to traditional money transfer services. The company's goal is to provide a fast, secure, and affordable way to send money internationally, using technology to simplify the transfer process.

Company Stage

Series B

Total Funding

$76.3M

Headquarters

New York City, New York

Founded

2018

Growth & Insights
Headcount

6 month growth

0%

1 year growth

-2%

2 year growth

-1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased smartphone penetration in Africa and Asia expands Taptap Send's potential user base.
  • The global remittance market is projected to grow, boosting demand for Taptap Send's services.
  • Partnerships with platforms like CompareRemit broaden Taptap Send's audience and transparency.

What critics are saying

  • Regulatory compliance issues in Ghana could disrupt operations in other countries.
  • The introduction of 'Charities' may divert focus from core remittance services.
  • Reliance on transaction fees and exchange rates is threatened by competitors offering lower fees.

What makes Taptap Send unique

  • Taptap Send offers instant deposits into mobile wallets, enhancing user convenience.
  • The platform focuses on underserved markets, providing financial inclusion opportunities.
  • Taptap Send's user-friendly interface requires only a recipient's name and mobile number.

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Benefits

Health Insurance

401(k) Retirement Plan

Company Equity

Professional Development Budget

INACTIVE