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Full-Time

Director – Client Engagement

Posted on 6/21/2024

EnableComp

EnableComp

201-500 employees

Advanced analytics for healthcare claims reimbursement

Data & Analytics

Senior

Remote in USA

Category
Customer Success Management
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Communications
Salesforce
Marketing
Requirements
  • Bachelor’s degree in business, Sales/Marketing or related field
  • 4-7 years experience in account management in healthcare technology industry
  • Experience with claims billing and IT/EDI systems
  • Experience with CRM software (e.g. Salesforce.com)
Responsibilities
  • Oversee Client Engagement activities for designated clients
  • Communicate and coordinate with EnableComp Leadership
  • Act as an ambassador for a supportive team
  • Manage KPI metrics including customer surveys and client retention goals
  • Work closely with regional RVPs to best serve each client
  • Review and track assigned client’s performance goals
  • Ensure timely delivery of reporting packages to clients
  • Develop and implement client-specific strategies and action plans
  • Collaborate with internal teams for communication and revenue maximization
  • Assist Implementation with process updates and manage client deliverables
  • Maintain high customer satisfaction levels
  • Identify cross-sell opportunities within the client base
  • Participate in internal client account review meetings
  • Use independent judgment and discretion in responsibilities
  • Other duties as required

EnableComp provides a distinct competitive advantage in the healthcare industry by specializing in maximizing complex claims reimbursement through advanced analytics and industry-leading technology. Their focus on ensuring appropriate revenue collection for healthcare providers solidifies their role as a critical ally in the financial operations of over 1,000 healthcare providers. Working at this company offers the opportunity to be at the forefront of financial and technological solutions within the healthcare sector, enhancing both professional growth and sector-wide impact.

Company Stage

Private

Total Funding

$5.3M

Headquarters

Franklin, Tennessee

Founded

2000

Growth & Insights
Headcount

6 month growth

6%

1 year growth

14%

2 year growth

69%