Senior Manager

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

• Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few   

• In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1

• A hybrid work model that truly balances work and personal life

• Opportunities for learning, training and development, and much more... 

Explore the BDC Way in our Culture Book

POSITION OVERVIEW                                                                  

*This role is available across Ontario.

The Senior Manager, Portfolio Management contributes in updating the Bank’s loan portfolio by processing service requests, annual reviews and satisfying conditions precedent required during the life cycle of a loan. 

This person analyzes and recommends complex and advanced service requests and supports the Business Development team in developing efficient solutions to meet the client’s requests while adhering to the Bank’s policies and directives. 

The Senior Manager will support the Regional Director, PM as team lead and participate in the management of workflow and team efficiency. This individual will serve as an advocate and mentor for the team in the implementation and adoption of improvements to policies, guidelines, and processes.

CHALLENGES TO BE MET  

• Improve streamlining and efficiency while managing risk, recommending enhancements to policies, guidelines, procedures, practices, processes, legal documentation and other manuals or tools and provide leadership in their development and implementation 

• Maximize ease, speed and convenience for BDC clients by leveraging the use of technology by recommending strategic enhancements to BDC tools and by providing leadership in their development and adoption

• Play an active role as a change agent, supporting Portfolio Management’s continuous improvement mindset and participating in pilot projects

• Analyze and conduct proper investigation and due diligence for all service requests in order to present high quality proposals and recommendations

• Participate in the resolution of compliance or material changes that arise during the satisfaction of conditions precedent

• Evaluate high and advanced complexity service requests and annual reviews and offer proactive solutions to restructure agreements, minimize risk and mitigate losses in collaboration with Credit, Business Centres, and other internal colleagues 

• Authorize, decline or recommend requests, within the established parameters, and ensure a high caliber of analysis and due diligence for all loan amendments and service requests 

• Support Regional Director, Portfolio Management as team lead in the management of workflow assignment and replace Regional Director, Portfolio Management temporarily as needed.  

• Act as the primary point of contact to provide active support to Portfolio Management team members with complex and on hold files, demonstrate sound judgment and creativity in developing solutions to decrease on hold numbers.

• Play an active day to day role in the development, coaching and onboarding of new hires and existing team members

• Keep abreast of changes to policies, procedures and detail processes and trends in credit and regulatory issues that may have an impact on BDC

WHAT WE ARE LOOKING FOR  

• Bachelor’s degree in commerce, business administration or accounting

• Five years or more experience as an account manager in the banking sector or equivalent

• Ability to act as a mentor and coach to team members

• Business savvy with keen technological sense, creative and resourceful 

• Ability to analyze complex financial structures and solve problems pro-actively with good judgment

• Ability to establish relationships with other team members who work remotely to foster a culture of collaboration in order to achieve shared objectives 

• Sound credit judgement coupled with a strong understanding of credit policies and practices 

• Thorough knowledge of Bank products, services, policies and procedures and ability to provide high-quality customer service to internal/external clients

• Autonomous and able to prioritize effectively to meet tight deadlines 

• Demonstrated flexibility to adapt to a changing environment  

• Bilingualism is an asset (English is required)

Proudly one of Canada’s Top 100 Employers and one of Canada’s Best Diversity Employers, we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [email protected].

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.