Hi, we’re The Browser Company 👋 and we’re building a better way to use the internet.
Browsers are unique in that they are one of the only pieces of software that you share with your parents as well as your kids. Which makes sense, they’re our doorway to the most important things — through them we socialize with loved ones, work on our passion projects, and explore our curiosities. But on their own, they don’t actually do a whole lot, they’re kind of just there. They don’t help us organize our messy lives or make it easier to compose our ideas. We believe that the browser could do so much more — it can empower and support the amazing things we do on the internet. That’s why we’re building one: a browser that can help us grow, create, and stay curious.
To accomplish this lofty task, we’re building a diverse team of people from different backgrounds and experiences. This isn’t optional, it’s crucial to our mission, as we need a wide range of perspectives to challenge our assumptions and shape our browser through a bold, creative lens.
With that in mind, we especially encourage women, people of color, and others from historically marginalized groups to apply.
About The Role
The Browser Company is in the early stages of making Arc more accessible to broader audiences. One of our primary goals for 2024 is to shape Arc around a clear vision. As a User Experience Researcher, you’ll lead projects that will enable us to understand the demographic of browser users we’ve yet to reach. Your work will enable our Design, Engineering, and Storytelling Teams to shape the future of our product development and brand.
Overall you will...
Collaborate with product design and engineering teams to formulate and test hypotheses, focusing on A/B testing and other relevant exploratory methods.
Design and conduct user research studies to uncover user behaviors and needs using the appropriate research methods for different types of insights.
Analyze research findings with a critical eye and communicate these insights effectively across the team to guide product development and design decisions.
Continuously advocate for the user, ensuring their needs and problems are understood and addressed in our product strategy.
After 1 month you will...
Get familiar with how the Browser Company operates and become an Arc expert. Gain a baseline understanding of our member base, their needs, and how we interact with them.
Start engaging with member feedback to create quick insights for the team.
Start laying the groundwork for your first research initiatives.
After 3 months you will...
Work with product teams to create hypotheses and test plans for exploratory features.
Lead user research projects, translating insights into actionable product improvements.
Create processes for including research early in the product development process.
After 6 months you will...
Spearhead user research for significant feature releases, ensuring user needs guide development efforts.
Lead and manage ad hoc research requests, providing timely and impactful insights to product teams.
Set a regular cadence for user research and feedback within product teams, enabling a user-centered culture.
Qualifications
3+ years of experience in user research, product development, product insights, or another research-focused role at a software technology company. Bonus points: you’ve been on a fast-paced product team.
Demonstrated ability to work independently, prioritize effectively, and drive results in user research and product insight.
Strong understanding of different research methodologies and when to apply them for maximum impact.
Deep empathy for our Members coupled with an analytical mindset to uncover underlying user needs and behaviors.
An interest in exploring new software and testing beta features.
Stellar writing and presentation skills, excells at articulating findings and recommendations clearly to different stakeholders.
Compensation and Benefits
With our flexible compensation model, employees have the ability to design their compensation according to their needs. People join startups for different reasons and we want to be accommodating and flexible to everyone’s lives. Every candidate approved for an offer receives two options:
✉️ The first offer is a lower salary with a higher equity package
✉️ The second is a higher salary with a lower equity package.
Candidates can choose either option or anywhere in between the two on a sliding scale. The annual salary range for this role is $140,000-190,000 USD, and the actual salary range offered will vary based on experience level and interview performance.
🧘🏻♀️ In addition to a competitive salary and equity package, we provide every employee with the following benefits:
comprehensive benefits package, with employee medical, dental, and vision premiums covered at 100%
401k plan
flexible vacation policy: on average, our team members take between 15-20 vacation days plus federal holidays (holidays vary by location)
12 weeks of paid parental leave
$1,500 USD home office stipend
Employees based in the US also receive free annual memberships to One Medical, Talkspace, Teladoc, and HealthAdvocate
The Browser Company is a well-funded, ambitious startup of about 70 people (and growing!) who are passionate about building great products. We are a remote-first, distributed team, with the option to work in office in New York. We strongly support diversity and encourage people from all backgrounds to apply.
🚙 To read more about what we value as a company, check out Notes on Roadtrips on our blog.
