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Sr. Account Management Specialist
Confirmed live in the last 24 hours
Seattle, WA, USA
Experience Level
Desired Skills
Data Analysis
  • 7+ years of successful sales and/or business development experience, preferably in the e-Commerce, retail technology or software industries
  • Demonstrated success in exceeding marketing/business development/sales targets using a consultative, solutions-focused approach
  • Exceptional communication and presentation skills
  • Experience in marketing and pitching nascent products/services to new markets and customers
  • Highly analytical with the ability to manipulate and analyze data
  • Ability to work in fast-paced environment and deal with ambiguity
  • Relationship management and communication skills
  • Strong written and verbal communication skills in English
  • Identify, qualify, market and cultivate Seller's commitment to the Selling on Coupang
  • Analyze customer data and make recommendations to the Coupang Global Selling business. Execute successfully on the marketing plan recommended
  • Implement and track metrics for recording the success and quality of the sellers. Use these metrics to guide your work and uncover hidden areas of opportunity
  • Prospect business leads and market to and drive these leads to Coupang's global marketplace to assist the Global Selling business in achieving its quarterly quota targets for both the quantity and quality of sellers recruited
  • Understand and utilize Salesforce.com CRM tools to track all pertinent account information and status of prospective US Sellers as well as respond to business forecasts
  • Develop a thorough understanding of the e-commerce industry and competitive environment including knowledge of competitive product offerings in Korea
  • Prioritize and complete additional projects while continuing to market the Coupang Global Selling business to prospective new Sellers such as mentorship, competitive analysis and marketplace analysis
  • Prepare and deliver business reviews of the business regarding its progress in expanding the applicable marketing network and the overall state of health for the ROW global selling business
  • Meet or exceed marketing targets and operational metrics
  • Manage numerous opportunities concurrently and strategically
  • Create and articulate compelling value propositions around the Global Selling service to potential Sellers
  • Engage with Sellers to understand their needs and gauge fit with the Coupang Services product set
  • Develop a clear understanding of the Selling on Coupang products along with the features and functionalities
  • Support internal partners in driving change, removing roadblocks, and increasing participation by local Sellers with respect to the Coupang Global Selling business
Desired Qualifications
  • BA/BS degree preferred
  • Experience in Global e-commerce and/or Electronics, Beauty, Fashion, Home Goods industries
  • Proven ability to influence others
  • Ability to work with legal, product and internal business owners to reach mutually beneficial agreements
  • Experience using analytical, marketing, and productivity tools including Business Intelligence, Tableau
  • Salesforce or other CRM tools, Microsoft OneNote and Microsoft SharePoint
  • Success managing large account portfolios
  • Track record of successfully scaling business campaign
  • SQL skills desirable

10,001+ employees

Company Overview
Coupang offers an e-commerce platform that is powered by innovative technology and operations.