Full-Time

Admissions Manager

Posted on 5/14/2024

Charlie Health

Charlie Health

1,001-5,000 employees

Virtual intensive outpatient mental health care


Mid, Senior

Remote in USA

Requirements
  • Bachelor’s degree in healthcare administration or similar field preferred
  • 2-5+ years required experience in healthcare administration management
  • 1-2+ years of Salesforce experience required
  • Previous management experience required
  • Upholds Charlie Health’s Mission, Vision, and Values
  • Experience working with young adults and adolescents
  • Familiarity with outpatient mental health settings and services
  • Strong ability to multitask and work in a fast-paced environment
  • Demonstrates a high level of emotional intelligence
  • Knowledge of HIPAA policies and procedures
  • Proficient with Microsoft Office and Google Suite
Responsibilities
  • Manages a team of admissions coordinators
  • Develops and implements admissions best practices
  • Reports and analyzes performance related to admissions
  • Responsible for high contact center service levels
  • Ensures team members build trust and rapport with patients
  • Leads team to champion each client’s admissions process
  • Engages prospective clients in a compassionate manner
  • Partners with internal team members to coordinate admissions processes
  • Adapts to organizational change and restructuring

Charlie Health provides a virtual Intensive Outpatient Program (IOP) for adolescents and young adults, leveraging virtual technology to offer evidence-based, personalized treatment plans for various high-acuity mental health conditions. The program integrates supported groups, individual therapy, and family therapy to deliver comprehensive care through virtual IOP sessions.

Company Stage

Seed

Total Funding

$1.4M

Headquarters

Bozeman, Montana

Founded

2020

Growth & Insights
Headcount

6 month growth

24%

1 year growth

64%

2 year growth

214%