Full-Time

Global Customer Success Manager

US West Region

Posted on 5/9/2024

Logitech

Logitech

5,001-10,000 employees

Produces advanced keyboards, mice, and conferencing equipment

Consumer Software
Hardware

Senior

Remote in USA

Required Skills
Sales
Communications
Requirements
  • Minimum of 7+ years of experience in customer success, technical account management, or a related role in a dynamic technology environment
  • Highly organized and process focused
  • Strong analytical and problem-solving skills
  • Strong communication skills – written and verbal
  • Excellent presentation skills
  • Experience with channel purchasing models through distribution
Responsibilities
  • Lead and manage the post-sales deployments for global accounts
  • Ensure customer satisfaction by addressing/escalating technical demands and coordinating the correct resources to resolve issues
  • Solicit case studies, ROI data, and testimonials from customers
  • Develop a deep understanding of Logitech technical solutions and offers to create Best Practices for customer success

Logitech offers a range of high-performance keyboards, wireless mice, video conferencing equipment, and intelligent conference cameras, all designed to enhance productivity and collaboration in modern work environments. Their products utilize advanced technologies to provide efficient and versatile solutions for various settings.

Company Stage

N/A

Total Funding

N/A

Headquarters

San Jose, California

Founded

1981

Growth & Insights
Headcount

6 month growth

3%

1 year growth

3%

2 year growth

4%

Benefits

Comprehensive medical, dental, and vision

Life insurance, and short- and long-term disability

Flexible spending accounts for health care, dependent care and commuter expenses

Generous paid time off and holidays

Employee Assistance Program

Wellness programs and gym/sport benefits & discounts

Company social events

Logitech product discounts

Tuition reimbursement plan

Fun environment - take a break and play a game!

Retirement plan benefits