AVP – Protection Services

If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Job Description Summary

Providing a safe, secure environment for our workforce and visitors is essential at Nationwide. Our Security team provides protective services and assists associates with security and safety-related issues. If you are safety focused, passionate about leading associates with attention to detail oriented and ready to serve and protect our associates and the public, we want to know more about you!

As a Security leader and member of the Protective Services Leadership Team, you’ll be responsible for setting and implementing the strategic vision and provide oversight to all facets of Nationwide’s physical campus security. You’ll lead initiatives across the company including facility security, physical aspects of cyber security, investigations, threat management. and risk mitigation strategy for our core locations. You’ll have oversite of team of security professionals in our core campus locations and will be responsible for the development and the audit/compliance requirements for our primary locations to assure protection levels are met, liability is reduced, and the Nationwide brand is protected.

Job Description

Key Responsibilities:

• Develops a security strategy to identify, prioritize, and implement risk mitigation initiatives for Nationwide's primary locations.

• Oversees and maintains protective services plans for primary locations. Assures comprehensive risk analysis is conducted to identify and address gaps through the integration of appropriate security tools, policy development and/or senior leader education/involvement. 

• Creates and leads a security governance framework to assure compliance to regulatory and internal policy standards. Manages risk and exception processes through the establishment and maintenance of our corporate risk policy reporting to senior leadership and developing solutions to address emerging risks.

• Reduces company liability through the maintenance of security policies, programs, and a highly trained security team. Protects the brand image of Nationwide by providing security services to constituents that include customers and visitors to all our properties, including but not limited to the Arena District, Des Moines Art Park, Grandview Yard and Hayden Road.

• Maintains a security provider license to conform to regulatory requirements allowing Nationwide to provide security services to third party constituents. Manages liability and continued refinement of an armed security presence and response program.

• Responsible for establishing key performance indicators, metrics, and benchmarks to measure the cost and effectiveness of the security risk management program for core locations and the communication of security program value throughout the company. Influences spending across business units for the protection of assets and associates.                                   

• Provides leadership to direct and indirect reports across the company. Develops and leads an engaging workplace that provides associates the opportunity to learn and develop their careers.

• Provides leadership during emergencies including coordination with enforcement agencies and emergency services. Maintains a leadership role in crisis management. Manages response to threats to the company or individuals through direct intervention and/or by developing contingency plans to mitigate the risk or threat.         

• Supports the executive protection program to address threats that may impact our senior leaders.

• Maintains a high profile in the industry, influencing regulatory and statutory requirements for the security industry worldwide. Works with various organizations including law enforcement agencies, professional security associations, to implement industry programs that improve the professionalism of the security industry and provide positive brand recognition for Nationwide. Works with local government and business leaders to promote and provide guidance on security matters that influence the safety of our surrounding properties for Nationwide campuses.

• Builds strong, collaborative work relationships across the organization and regularly communicates with leaders to effectively manage program effectiveness and support the Protective Services mission.

May perform other responsibilities as assigned.        

Reporting Relationships: Reports to VP, Protective Services. Leads a team of 3-5 people leaders and indirectly a team of approximately 75 skilled security professionals across the campuses.

Typical Skills and Experiences: 

Education: Undergraduate degree in a business or security related field of study preferred.

License/Certification/Designation: Must maintain a security provider license.  Professional designations such as the Certified Protection Professional (CPP), from the American Society for Industrial Security, is preferred.

Experience: 10 or more years of progressive experience in the corporate security environment.

Knowledge, Abilities and Skills: Proven experience managing a corporate security function. Skilled at risk management, financial management, associate development and engagement.  Strategic thinker that anticipates the needs of the organization and connects those needs to emerging practices and future technologies to form a security strategy that evolves with the organization. Strong leadership; oral and written communication; collaboration, planning; program development; strategy development and execution skills.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resource Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions:

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office environment.  Some travel may be required. Non standard hours may occasionally be necessary.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job.  Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.

Safety Sensitive: This job has been identified as a Safety Sensitive position and in accordance with our substance free work place program may be subject to random alcohol and other drug testing.

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.

Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. If a Sales job, Sales Incentives, based on performance goals are possible in addition to this range. Note on Compensation for Part-Time Roles: Please be aware that the salary ranges listed below reflect full-time compensation. Actual compensation may be prorated based on the number of hours worked relative to a full-time schedule.The national salary range for AVP, Protection Services - Campus - SS : $175,000.00-$326,000.00The expected starting salary range for AVP, Protection Services - Campus - SS : $175,000.00 - $291,000.00