Full-Time

Retail Sales Associate

Deadline 6/2/26
Verizon Communications

Verizon Communications

10,001+ employees

Nationwide wireless, broadband, TV services

Compensation Overview

$16 - $21/hr

+ Commission

Grand Rapids, MI, USA

In Person

Category
Retail (1)
Required Skills
Sales
Customer Service
Requirements
  • High school diploma or General Educational Development certificate.
  • One or more years of relevant experience required, demonstrated through work experience and/or military experience.
  • Willingness to work evenings, weekends, and holidays (you'll know your schedule four weeks in advance).
  • Openness to pick up additional shifts and earn more income, typically during the summer months, November through December, and/or during peak vacation periods.
Responsibilities
  • Generate retail sales by using your passion for cutting-edge technology, and exceptional customer service to expand the Verizon network.
  • Learn and uncover customers' needs by creating connections and asking the right questions.
  • Position product insights and solution recommendations to provide customers with a complete top-down sales solution.
  • Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions.
  • Continuously develop yourself through ongoing training and up-skill in operational functions across merchandising and inventory.
  • Potential to grow your customer base by placing outbound calls and sending text messages to current Verizon customers who are interested in our products and services.
  • Opportunities to engage with the community outside of the store to expand your loyal customer base, including at off-site Verizon sponsored events.
Desired Qualifications
  • Experience working in a commission-based environment.
  • Demonstrated sales experience communicating with customers to find solutions.
  • Customer service experience.
Verizon Communications

Verizon Communications

View

Verizon Communications provides wireless, broadband, and digital TV services to individuals and businesses in the United States. Its core products are mobile phone plans, home internet, and TV packages offered on subscription-based models, often bundled with devices such as smartphones and wearables. Customers choose plans that fit their needs, and Verizon sells devices and financing options to support service adoption. The company’s network runs on 5G technology to deliver faster speeds and better connectivity, with emphasis on reliable coverage. What sets Verizon apart is its focus on keeping a large, dependable network and offering personalized plans and bundles (e.g., myPlan) to fit different budgets and usage patterns, alongside ongoing innovation in services. Verizon’s goal is to provide essential, secure communication services at scale while expanding its technology offerings to attract and retain customers and stay competitive in a busy telecom market.

Company Size

10,001+

Company Stage

IPO

Headquarters

New York City, New York

Founded

1983

Simplify Jobs

Simplify's Take

What believers are saying

  • Frontier fiber integration enables cross‑sell of wireless and broadband, lifting ARPU and competing directly with Comcast and Charter.
  • Satellite‑everywhere and Digital Twin capabilities open high‑margin B2B and public‑safety contracts with federal and state agencies.
  • Sophisticated hybrid bond and buyback strategy supports shareholder returns while funding 5G and fiber without immediate rating erosion.

What critics are saying

  • T‑Mobile’s aggressive postpaid growth and AT&T’s fiber expansion will compress Verizon’s wireless and broadband market share and ARPU.
  • Frontier integration missteps or higher churn could destroy billions in acquisition value and delay fixed‑broadband synergy capture.
  • High debt and buyback commitments will force dividend cuts or capex reductions if interest rates rise materially over the next two years.

What makes Verizon Communications unique

  • Verizon combines a 30+ million home fiber footprint with nationwide 5G to offer converged mobility and fixed broadband bundles.
  • Its 2,600‑asset multi‑orbit satellite fleet creates a unique disaster‑resilient network for mission‑critical and public‑safety customers.
  • AI‑powered Digital Twin network modeling and the V Team Disaster Response Corps differentiate Verizon in government and enterprise emergency communications.

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Your Connections

People at Verizon Communications who can refer or advise you

Benefits

Hybrid Work Options

401(k) Company Match

Paid Vacation

Parental Leave

Adoption Assistance

Tuition Reimbursement

Company News

Rolling Out
May 11th, 2026
Verizon launches $12B hybrid bond sale as issuers rush to lock in near-record low rates

Verizon has launched a $12 billion hybrid bond offering, one of the year's largest corporate debt sales, as borrowing costs hover just above multi-decade lows. The telecommunications giant is among roughly 12 firms rushing to raise capital before Tuesday's inflation data potentially resets market conditions. The timing reflects broader urgency amongst corporate treasurers. Average spreads on high-grade corporate bonds sit just six basis points above multi-decade lows, creating a narrow window for favourable terms. Dealers project approximately $50 billion in new bond sales for the week. Hybrid bonds, carrying characteristics of both debt and equity, allow Verizon to raise substantial capital without the full leverage impact of senior debt on its credit ratings. The structure suggests careful balance sheet management following heavy spending on C-band spectrum and 5G infrastructure.

Yahoo Finance
Apr 14th, 2026
Verizon's new CEO Daniel Schulman pledges customer-first shift after years of network focus

Verizon has appointed Daniel Schulman as its new CEO, replacing Hans Vestberg after eight years. Schulman, who previously served on Verizon's board for seven years and has extensive telecommunications experience, including 18 years at AT&T, outlined a strategic shift during the company's Q3 2025 earnings call. Schulman acknowledged Verizon's strong network foundation but stated the company has failed to capitalise on customer growth opportunities. He emphasised a "fundamental change" towards a customer-first approach, aiming to build the industry's best value proposition and customer experience. The CEO, who also led PayPal, American Express and Virgin Mobile, described Verizon as being at a "critical inflection point". The company is pursuing convergence through its pending Frontier acquisition, expected to close early next year.

Yahoo Finance
Apr 10th, 2026
Verizon's price target rises to $51 amid $5B cost cuts and transparency concerns

Verizon Communications' fair value estimate has nudged up from $50.76 to $51.17, reflecting mixed analyst sentiment on the telecoms operator's progress. Multiple firms including Oppenheimer, Scotiabank and Citi raised price targets, citing $5 billion in expense reductions across headcount, capital expenditure and vendor costs. Scotiabank highlighted momentum in subscriber growth and pricing improvements supporting the turnaround strategy. However, concerns are mounting. KeyBanc criticised Verizon's updated reporting structure for reducing transparency, whilst DBS Bank downgraded the stock over execution and competitive worries. Verizon is reviewing hundreds of millions in sports sponsorships, potentially exiting its NFL partnership, and reportedly seeking a replacement for its consumer division head. The company authorised a $25 billion share buyback programme and declared a quarterly dividend of $0.7075 per share.

Yahoo Finance
Apr 9th, 2026
DBS Bank downgrades Verizon to hold despite 19% stock gain and 5.9% dividend yield

DBS Bank analyst Sachin Mittal downgraded Verizon Communications to Hold from Buy on 8 April, setting a $52 price target. The downgrade comes despite strong stock performance, with shares rising nearly 19% in 2026 and offering a 5.9% dividend yield. Verizon reported fourth-quarter revenue above estimates in January and projected annual profit and free cash flow exceeding Wall Street expectations. CEO Dan Schulman, who assumed the role in October, has focused on operational efficiency, announcing over 13,000 job cuts in November. The telecommunications company provides communications, technology and streaming services to consumers, businesses and government entities through its Consumer and business segments.

StarNews
Apr 4th, 2026
A Brunswick town fights back against project resembling 'soviet era'

A Brunswick town fights back against project resembling 'soviet era' Wilmington StarNews April 4, 2026, 5:01 a.m. ET A Brunswick County coastal community is getting a "visually displeasing" cellular boost. Despite heavy opposition, Verizon Wireless is moving forward with an infrastructure project in Caswell Beach that will impact surrounding areas. Verizon is installing four small-cell wireless nodes within the North Carolina Department of Transportation's right of way along Caswell Beach Road to reduce the load on three larger antennas currently serving the area. The larger antennas are located on Oak Island, Southport and Bald Head Island.