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Deal Desk Specialist
Confirmed live in the last 24 hours
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
Sales
Salesforce
Requirements
  • Demonstrated familiarity with the Enterprise SaaS/B2B Industry - Deal Desk, Order Management, Finance Operations, Sales Operations or Pricing experience preferred
  • Demonstrated ability to partner with GTM Teams and other cross functional departments
  • Experience in Direct and Channel Sales model is highly desirable
  • Basic understanding of revenue recognition rules
  • Highly organized, customer-focused, innovative and strong attention to details
  • Excellent communicator, self-aware, transparent, professional, and open to feedback
  • Ability to multitask and prioritize at times of high volume, schedule flexibility during End of Month, End or Quarter
  • Ability to prioritize and effectively manage distractions
  • Strong quantitative skills and highly proficient in gSuite, Salesforce.com
  • Basic knowledge and understanding of a CPQ tool
  • Interest in GitLab, and open source software, ability to use GitLab
  • You share our values, and work in accordance with those values
Responsibilities
  • Serves as the trusted advisor to the Sales team on deal structure and quoting, advises the team on alternative contract options, and/or value propositioning to help drive deal closure
  • Monitors the Sales Support Slack channel to provide general assistance and advice on common deal questions and Quote to Cash process questions
  • Monitors the Sales Support case queue in Salesforce, consistently maintaining case SLAs
  • Partners with Field Sales to accelerate quoting process through operational efficiencies, training calls
  • Collaborates with impacted parties to identify solutions for common Quote to Cash errors
  • Personal Growth / Projects
  • As time allows, focus on Quote to Cash process automation and improvement
  • Sales Support Case SLA
  • Sales Support Slack SLA
  • Field Satisfaction
  • Responsiveness to cases
  • Efficiency in resolving issues
  • Transparency in addressing ongoing problems, SLAs, and field expectations
GitLab

1,001-5,000 employees

Repository hosting manager tool
Company Overview
It is GitLab's mission to make it so that everyone can contribute. When everyone can contribute, users become contributors and greatly increases the rate of innovation.
Benefits
  • Spending Company Money
  • Equity Compensation
  • Life Insurance
  • Financial Wellness
  • Paid Time Off
  • Growth and Development Benefit
  • GitLab Contribute
  • Business Travel Accident Policy
  • Immigration
  • Employee Assistance Program
  • Incentives
  • All-Remote
  • Part-time contracts
  • Meal Train
  • Fertility & Family Planning
  • Parental Leave
Company Values
  • Collaboration: To achieve results, team members must work together effectively.
  • Results: We do what we promised to each other, customers, users, and investors.
  • Efficiency: Working efficiently on the right things enables us to make fast progress, which makes our work more fulfilling.
  • Diversity, Inclusion, and Belonging.
  • Iteration: We do the smallest thing possible and get it out as quickly as possible.
  • Transparency: Be open about as many things as possible.