Full-Time

Senior Director

Strategic Operations, Fractional

Posted on 7/15/2025

Mursion

Mursion

201-500 employees

VR and AI-based corporate training platform

Compensation Overview

$100k - $125k/yr

Remote in USA

Remote

U.S. based candidates only.

Category
Business & Strategy (2)
,
Required Skills
Tableau
Business Analytics
Looker
Data Analysis
Excel/Numbers/Sheets
Financial Modeling
Requirements
  • 10+ years of experience in people operations, resource-management, logistics, FP&A, or business analytics
  • AI power-user with an “AI-first” approach to problem solving
  • Advanced Excel / Google Sheets skills and experience with financial modeling, scenario planning, and BI tools (e.g., Quicksight, Tableau, Looker)
  • Strong analytical and business acumen; able to distill complex data into actionable insights for executive stakeholders
  • Proven track record of driving operational improvements and leading cross-functional projects
  • Proven people leader with a supportive and solutions-oriented leadership style
  • Familiarity with human-AI collaboration, hybrid intelligence, or human-in-the-loop product models is a strong plus
  • Experience in SaaS or startup environments preferred
Responsibilities
  • Build and maintain forward-looking models to project staffing needs, simulation/coaching capacity, and resource utilization.
  • Analyze usage trends, pipeline data, and customer demand to inform budget, headcount, and investment decisions.
  • Collaborate with GTM and Finance teams to translate growth goals into scalable workforce strategies and budget models.
  • Connect operational metrics (e.g., utilization, delivery capacity) with financial indicators (e.g., cost per session, gross margin) to monitor and improve performance.
  • Partner with the Director of Talent Operations to support day-to-day management of the simulation and coaching teams, ensuring effective execution and supporting growth and development.
  • Maintain visibility into staffing, scheduling, and delivery capacity to proactively address challenges and ensure alignment with organizational needs.
  • Drive improvements in workflows, data accuracy, and tooling to increase efficiency and reliability across delivery operations.
  • Recommend and implement system enhancements that improve speed, cost-effectiveness, and transparency in service delivery.
Desired Qualifications
  • Familiarity with human-AI collaboration, hybrid intelligence, or human-in-the-loop product models is a strong plus
  • Experience in SaaS or startup environments preferred

Mursion creates immersive training using a VR platform powered by artificial intelligence and guided by human trainers. It lets learners practice real-world scenarios in a safe, controlled environment; AI runs the scenarios while human trainers monitor and adjust in real time to ensure realism. Clients subscribe to access a library of tailored simulations, with options for custom development and partnerships with other training providers. What sets Mursion apart is the combination of VR, AI, and ongoing human supervision, which helps transfer learned skills to real work more reliably. The company aims to help educational institutions, corporate training teams, and DEI and leadership programs improve workforce performance by bridging knowledge with practical practice.

Company Size

201-500

Company Stage

Late Stage VC

Total Funding

$40M

Headquarters

San Francisco, California

Founded

2015

Simplify Jobs

Simplify's Take

What believers are saying

  • Prometric partnership opens assessment certification market, creating new revenue stream beyond training.
  • Healthcare workforce development demand positions Mursion to capture high-turnover sector expansion.
  • Performance analytics capabilities enable ROI measurement, driving enterprise upselling and contract expansion.

What critics are saying

  • Generative AI commoditization eliminates live actor dependency within 12–18 months, undercutting pricing.
  • Customer concentration in Fortune 100 and universities creates 15–25% revenue cliff risk.
  • Open-source multimodal models enable 80–90% cheaper in-house platforms, destroying defensibility by 2028.

What makes Mursion unique

  • Human-in-the-loop AI orchestration differentiates from fully autonomous competitors through realistic, coached interactions.
  • 65+ universities and Fortune 100 adoption demonstrates market validation and recurring revenue stability.
  • Multimodal AI integration enables sophisticated scenario capture beyond text-based conversational training platforms.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Unlimited Paid Time Off

Paid Holidays

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

-2%

2 year growth

-2%
PR Newswire
Apr 16th, 2024
Prometric Announces Partnership with Mursion to bring Virtual Reality to Assessments

Prometric announces partnership with Mursion to bring virtual reality to assessments.

Mursion
Dec 11th, 2023
Mursion Honored with Two Gold Medals in the 2023 Brandon Hall Group Excellence in Awards(TM)

The Mursion team is excited to be recognized with two gold medals from the 2023 Brandon Hall Excellence in Technology Awards.

Mursion
Nov 6th, 2023
Mursion Announces Appointment of Joseph Fuller to Advisory Board

San Francisco, CA (October 30, 2023) - Mursion, the industry leader in scalable, immersive capability building for workplace skills, is pleased to announce the appointment of Joseph Fuller to its distinguished Board of Advisors.

Mursion
Oct 19th, 2023
Mursion Welcomes New Vice President of Learning, Jeanine Baron

San Francisco, CA (October 20, 2023) - Mursion, the industry leader in scalable, immersive capability building for leadership skills has announced the addition of Jeanine Baron as the company's new Vice President, Learning.

Mursion
Apr 18th, 2023
Mursion Announces Appointment of John Philbin to Advisory Board

San Franciso, CA (April 18, 2023) — Mursion, the industry leader in scalable immersive capability building for workplace skills has announced the appointment of John Philbin, Ph.D., to its distinguished board of advisors.

INACTIVE