Full-Time
Job Not Found
Premier Community Supports
No salary listed
Medford, OR, USA + 1 more
More locations: Roseburg, OR, USA
In Person
Category
 QA & Testing (1) |
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Requirements
- Valid driver's license, current auto insurance, and dependable personal transportation
- Familiarity with local human services systems and regulatory requirements
- Strong problem-solving, conflict resolution, and analytical skills
- Excellent written and verbal communication, including tact and diplomacy
- Proficiency with Microsoft Word, Excel, and general office technology
- Capability to interpret data, draw conclusions, and formulate recommendations
- Ability to instruct, monitor, and evaluate others’ work
- Reliable transportation and willingness to travel locally or regionally
Responsibilities
- Collaborate with the QA Manager to audit records (e.g. DSP and individual/family information, service agreements, medication records, progress notes, safety protocols, EVV compliance, training documentation)
- Analyze audit results, identify deficiencies or trends, and prepare reports to communicate findings and propose corrective actions
- Assist with onboarding and ongoing training of QA staff
- Review and audit protocols and safety plans at initial creation and annually; coordinate required updates with County Managers and monitor completion
- Audit progress notes, flag insufficiencies, and follow up with County Managers or QA Manager
- Produce SMA quarterly reports by reviewing relevant documentation and collaborating with County Managers
- Create and review Medication Administration Records (MARs); monitor and document medication irregularities (via MIRs)
- Build and nurture relationships with PCS staff, community partners, and regulatory or government entities
- Ensure adherence to internal safety protocols; support a safe working environment
- Assist with general office tasks: answering calls, managing walk-ins, scheduling meetings, and handling email/text communications
- Perform additional duties or special projects as assigned
Desired Qualifications
- Minimum of 1 year in Human Services (preferred)
- Experience working with clients with Intellectual and Developmental Disabilities (preferred)