About Neo4j:
Neo4j is the leader in Graph Database & Analytics, helping organizations uncover hidden relationships and patterns across billions of data connections deeply, easily and quickly. Customers use Neo4j to gain a deeper understanding and reveal new ways of solving their most pressing problems. Over 75% of Fortune 100 companies use Neo4j, along with a vibrant community of 250,000+ developers, data scientists, and architects across the globe.
At Neo4j, we’re proud to be building the technology that powers breakthrough solutions for our customers, helping them cure diseases, fight fraud, crush pandemics, and accomplish their most ambitious missions—even if it’s getting humans to Mars. Learn more at neo4j.com and follow us @Neo4j.
Our Vision:
At Neo4j, we have always strived to help the world make sense of data.
As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.
The Role :
What You’ll Do:
The Renewal Sales Account Manager is responsible for revenue retention and growth within their assigned account portfolio. This is achieved by successfully closing renewal and up-sell/cross-sell opportunities on-time and in-line with forecasts. The Renewals Sales Account Manager will identify risk early, develop a renewal strategy, and execute that strategy in concert with Sales and Customer Success. They will also qualify, cultivate, and close expansion opportunities cooperatively with Sales. Successful candidates must possess a competitive sales drive, executive presence, and top-notch cross-functional, analytical, and organizational skills.
Responsibilities:
- Manage all aspects of the subscription renewal process, including pricing strategy and negotiations, drive long-term agreements, and maintain and grow Neo4j revenue for a portfolio of customers.
- Develop and nurture executive-level relationships within the account portfolio.
- Convey the value proposition for Neo4j products, support, professional services, and customer success offerings.
- Collaborate with Customer Success Architects and Sales Account Executives to develop and execute renewal strategies, improve product adoption, and address churn risk.
- Actively participate in Identifying and developing account growth opportunities.
- Develop and present customer proposals consistent with the terms of customer and/or partner agreements.
- Work closely with Finance, Sales Operations, and Legal to ensure all contracts align with Neo4j policies.
- Provide executive management with accurate and realistic forecasts, provide visibility into account developments, and solicit help in a timely manner, as needed, from across the organization, including the executive team.
- Consistently update customer and renewal data in Neo4j systems, such as Salesforce.
- Stay up-to-date with Neo4j product knowledge and competitive positioning in the marketplace.
- Work on assigned projects and take initiative to advance team operations.
Qualifications:
- 5-7 years of experience in enterprise renewals, sales, account management, or equivalent quota-carrying, customer facing role, preferably in a software or cloud/SaaS market.
- Proven history of developing and maintaining sales momentum, in addition to achieving/exceeding targets.
- Comfort and desire in negotiating complex, enterprise ($1M+) license agreements.
- Ability to close deals with a high degree of integrity and independence, exercising good judgment throughout.
- Ability to communicate to internal and customer executive leadership up to the c-level
- Highly organized with exceptional attention to detail
- Strong listening, oral, written and presentation skills
- Ability to organize, prioritize, complete activities and meet deadlines on a daily basis
- Ability to withstand frequent and intense pressure as a result of internal and customer demands, and maintain a positive and professional manner throughout
- Salesforce or equivalent CRM experience
- Team player who enjoys finding ways to help
- High energy level, enthusiastic, self-motivated, tenacious
- Proven influencer and negotiator
- Ability to travel up to 30%
- 4 year college degree or equivalent business experience
Why Join Neo4j?
Neo4j is, without question, the most popular graph database in the world. We have customers in every industry across the globe, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j.
- Neo4j is one of the fastest scaling technology companies in this industry. Well over $100M ARR and still rapidly growing.
- Raised biggest round of funding in all of database history ($325M Series F).
- Backed by world class investors like Google Ventures (GV), Neo4j has raised over $582M in funding and is currently valued at $2Bn. This puts them among the most well-funded database companies in history.
- 75% of Fortune 100 use Neo4j with more than 800 enterprise customers including Comcast, eBay, Adobe, Lyft, UBS, IBM,Volvo Cars and many more.
- Emil Eifrem (CEO) has built an amazing culture that prides itself on relationships, inclusiveness, innovation and customer success.
- Countless awards in the industry. Massive Enterprises and individual developers/ data scientists love Neo4j. Strong sense of community and ecosystem is built around the platform.
- A recent Forrester Total Economic Impact Study pegged Neo4j as delivering 417% ROI to customers.
Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all of the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.
One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application.
Neo4j Values:
Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values:
(we)-[:VALUE]->(relationships)
(we)-[:FOCUS_ON]->(userSuccess)
(we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]})
(we)-[:ASSUME]->(:Intent {direction:’Positive’})
(we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’})
(we)-[:DELIVER_ON]->(ourCommitments)
Neo4j is committed to protecting and respecting your privacy. Please read theprivacy notice regarding Neo4j’s recruitment process to understand how we will handle the personal data that you provide.
More information atwww.neo4j.com. 
