Full-Time

Customer Service Representative

Confirmed live in the last 24 hours

SRS Distribution

SRS Distribution

1,001-5,000 employees

Roofing materials distribution for contractors

No salary listed

Entry, Junior

No H1B Sponsorship

Dayton, OH, USA

Category
Customer Experience & Support
Customer Support
Required Skills
Sales
Customer Service
Connection
Connection
Connection
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Requirements
  • Experience assisting customers with purchasing needs, either walk-ins or over the phone.
  • Experience and/or interest in developing new sales opportunities through calls to potential new customers.
  • Intermediate computer skills to enter sales orders and cash transactions into company software.
  • Be reliable, safe and a team player.
  • Embrace the mindset of the 'Make Money and Have Fun!' culture.
  • Have a valid driver’s license, satisfactory driving record, and reliable transportation to and from work.
  • Authorized to work for any employer in the US without sponsorship for any length of time.
  • Able to pass criminal and driving background check and a pre-employment drug test.
Responsibilities
  • Assist walk-in customers directly.
  • Coordinate closely with outside sales force, drivers, and warehouse personnel to meet customer needs.
  • Provide counter sales, phone assistance, and other help to customers.
  • Be instrumental in building the business.
Desired Qualifications
  • Bilingual (English and Spanish) is preferred, but not required.

SRS Distribution provides roofing materials to residential and commercial contractors through a large network of over 287 locations in 42 states. The company specializes in single-ply roofing systems, which are particularly effective for low-slope applications. By maintaining strong relationships with suppliers, SRS Distribution is able to offer high-quality products at competitive prices. What sets SRS apart from its competitors is its focus on building a national network of independent roofing distributors, ensuring that contractors have reliable access to the materials they need. The company's goal is not only to deliver top-notch roofing solutions but also to invest in communities through initiatives like the SRS Raise the Roof Foundation.

Company Size

1,001-5,000

Company Stage

Acquired

Total Funding

N/A

Headquarters

McKinney, Texas

Founded

2008

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for eco-friendly materials aligns with SRS's high-quality product commitment.
  • AI integration in supply chain management enhances efficiency and reduces operational costs.
  • Urbanization trends increase demand for specialized roofing solutions, benefiting SRS Distribution.

What critics are saying

  • Integration challenges with Home Depot may lead to operational inefficiencies.
  • Rising material costs could squeeze profit margins if not managed effectively.
  • Economic uncertainty and higher interest rates may reduce demand for SRS's products.

What makes SRS Distribution unique

  • SRS Distribution operates over 287 locations across 42 states, ensuring wide reach.
  • The company offers exclusive products like TopShield and Roof Hub for enhanced customer value.
  • SRS Distribution's acquisition by Home Depot boosts its resources and market influence.

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Benefits

401(k) Company Match

Unlimited Paid Time Off

Paid Parental Leave

Medical, Dental and Vision Benefits

Employee Referral Bonus

Company News

HBS Dealer
Feb 27th, 2025
SRS expands in Iowa

SRS Distribution Inc. has acquired Rising Star Wholesale, a distributor of siding, windows, doors and other complementary products.

HBS Dealer
Jan 7th, 2025
SRS partners with ToolBelt

SRS Distribution, the massive building products distributor owned by Home Depot, has partnered with ToolBelt to help "tackle the skilled labor gap and create more opportunities for contractors," per its LinkedIn page.

NBC Connecticut
Nov 15th, 2024
Home Depot's $18.25B SRS Acquisition

Home Depot acquired SRS Distribution for $18.25 billion to boost its pro business amid slow home improvement demand. The deal, closed in June, aims to enhance Home Depot's offerings to professionals in roofing, pool, and landscaping sectors. This acquisition has driven a 6% increase in fiscal Q3 sales, despite a decline in consumer spending. Without SRS' sales, Home Depot's revenue would have decreased year over year in the past two quarters.

Roofing Contractor
Nov 14th, 2024
SRS Seeks to Parlay Roofing Tech Revolution with ServiceTitan

Collaboration Focus: ServiceTitan collaborates with SRS Distribution to tackle operational challenges for roofing contractors, focusing on rising material costs and procurement issues, and improving efficiency and transparency.

Roofing Contractor
Oct 21st, 2024
SRS Distribution Launches Roof Hub Estimator

The Estimator integrates with Roof Hub's existing features, including templates, real-time pricing, and an extensive product catalog.