Network Administrator

Position Description

If you love high profile and challenging projects supporting the Navy - Serco has a great opportunity for you!  This Network Administrator position will be on a dynamic team responsible for engineering support, maintenance management and life cycle support of undersea warfare systems for our customer in the Newport, Rhode Island area.  Bring your expertise and collaborative skills to make an impact on our national security.

Serco supports the Naval Undersea Warfare Center (NUWC), including support for the design, acquisition, testing and sustainment of naval undersea warfare systems.   You will be part of a team that works closely with the customer to deliver Cyber Security and Anti-Tamper services.  Serco has been supporting the Naval Sea Systems Command for over 50 years and has been recognized by the Navy for their outstanding contributions.

In this role, you will:

• Monitor and maintain system/server configurations, performance, capacity, and availability.
• Troubleshoot and repair hardware, software, and interoperability issues.
• Track system compliance with local policies and remediate non-compliant systems.
• Generate compliance reports.
• Support administrative requirements for local team meetings.
• Set up, configure, and maintain systems or specific components, including hardware and software.
• Perform system backups, recovery, and redundancy planning to ensure data protection and availability.
• Evaluate, test, and apply patches or updates to resolve software-related issues.
• Develop, document, and comply with system administration Standard Operating Procedures (SOPs).
• Conduct functional and connectivity testing to ensure operational continuity.
• Perform preventive and corrective maintenance, including system cleaning, disk checks, reboots, and testing.
• Provide technical support and problem resolution for ongoing system optimization.
• Support and maintain Windows Server environments (2008/2012/2016) and related infrastructure.
• Comply with security procedures in the performance of duties.

Qualifications

To be successful in this role, you will have:

• A HS Diploma/GED
• 3 years of relevant experience
• A strong understanding of current Microsoft-supported Windows operating systems
• The ability to obtain a Secret Security Clearance.
• The ability to travel up to 10% of the time.

Additional desired experience and skills:

• Familiarity with DoD networking and security accreditation requirements
• Strong organization skills
• Proficiency in technical writing.
• Proficiency using Microsoft Office applications: Word, Excel, Outlook and Microsoft Teams

This position requires the ability to obtain a DoD Secret Clearance.

If you are interested in supporting and working with our military and sailors and a passionate Serco team- then submit your application now for immediate consideration.  It only takes a few minutes and could change your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: [email protected] or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email [email protected].

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits HIGHLIGHTS – Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan that includes counseling conditions
• Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.

To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: [email protected].