Managing Consultant

Make a difference. Be happy. Grow your career.

THE ROLE

The Managing Consultant – Clinical Strategist, Oracle Health provides consulting services to clients in a project leadership capacity, works directly with the Oracle Health team to enable sales opportunities, supports solution development, and provides exceptional on-site solution delivery based upon the needs of Nordic clients.

KEY RESPONSIBILITIES

The Managing Consultant – Clinical Strategist, Oracle Health will perform, and is not limited to, any combination of the following duties and responsibilities below:

Project Management & Delivery

• Lead projects with a goal of delivering on time, on budget, and with great outcomes
• Monitor overarching project health; identify, mitigate, or escalate issues as needed
• Develop and maintain detailed project plan, communication plan, and risk/decision trackers
• Define, manage, and adhere to project scope
• Use, update, and customize client and Nordic-provided tools throughout project life cycle
• Create polished project deliverables and communications
• Present with confidence and well-polished demeanor; facilitate executive-level meetings
• Manage meetings effectively; prepare agendas and goals, take notes, track follow ups
• Produce regular status reports; perform project close, lessons learned, and knowledge transfer

Consultant Team Management

• Provide overall project and team direction in collaboration with Engagement Advisor
• Work with Engagement Advisor to interview and identify project team members, as needed
• Manage, coach, and mentor team, resolve conflicts, maintain positive team morale, and deliver direct and timely feedback based upon project work and performance

Sales Enablement & Solutions Development

• Support the creation of Nordic solution materials, such as toolkit documentation and proposals
• Discuss client needs with Implementation Services leadership for new solution creation
• Share lessons learned and best practices with the Implementation Services team and help improve our solutions, tools, and recommendations based on learnings
• Serve as lead advisor or project management consultant resource for client opportunities; work with Oracle Health leadership to build sales presentations and collateral and present to client
• Serve as a thought leader for the service line, creating webcasts, podcasts, white papers, and blog posts to educate prospective and existing clients
• Take direction from Nordic Home Office, including Engagement Advisor and Oracle Health leadership
• Work on projects that may be assigned on an ad hoc basis and may assist other corporate initiatives as necessary, directed, assigned, or requested 

SKILLS AND EXPERIENCE

• Bachelor’s degree or equivalent work experience in a clinical setting
• Experience in leading clinical workflow evaluations (both inpatient and ambulatory settings) in tandem with EHR improvements.
• 7+ years Oracle Health project leadership experience required
• Experience with merger, acquisition, or other EMR extension or implementation projects or optimizations
• Familiarity with using EHR analytics to support workflow evaluation.
• Strong written and verbal communication skills
• Strong customer service attitude and skillset
• Self-starter with ability to meet deadlines and monitor one’s own work product
• Proven ability to thrive in and foster an existing team-oriented culture rooted in respect, high ethics and integrity, teamwork, camaraderie, collaboration, and effective communication
• Solution-oriented; skilled in grasping the essentials in complex situations, anticipating client needs, and conceptualizing both problems and solutions
• Experience in sales or presenting to large groups or key stakeholders preferred
• Solid knowledge of Microsoft Office Suite, including PowerPoint, Word, Outlook, and Excel
• Must demonstrate and embody Nordic’s maxims

ADDITIONAL DETAILS

• Works primarily at client locations, some of which may be in hospitals and medical clinics
• Additional work to be performed in a professional office environment and/or remotely
• Travel up to 80% of the time, including travel outside of regular work hours
• Position works a non-traditional schedule; work may be needed on weekends or evenings

#LI-MF1