Full-Time

Patient Financial Advocate

Bilingual

Posted on 2/10/2025

Intermountain Healthcare

Intermountain Healthcare

10,001+ employees

Intermountain Healthcare is a nonprofit health system.

Healthcare

Compensation Overview

$18.81 - $26.65Hourly

Entry, Junior

Brighton, CO, USA

Regular attendance to perform work on site during regularly scheduled business hours or scheduled shifts is required.

Category
Financial Planning and Analysis (FP&A)
Finance & Banking
Required Skills
Customer Service

You match the following Intermountain Healthcare's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • Regular attendance to perform work on site during regularly scheduled business hours or scheduled shifts is required
  • Ability to work nights and/or weekends is required for identified positions
  • Bilingual - Spanish is required
  • Demonstrates discretion in verbal and written communication with patients and Intermountain Health staff ensuring patient confidentiality at all times
  • Ability to read, understand and apply personal tax return information and profit/loss statements
  • Proficient computer skills including experience with Microsoft Office Suite
  • Excellent customer service skills, both written and verbal
  • Interpersonal skills necessary to interact with patients and their families, physicians, nursing personnel and co-workers
  • Strong organizational skills and attention to detail
  • Understanding of State and Federal Programs available
  • Knowledge of Medicaid, Medicare, SSDI, and SSI qualification
  • Knowledge and understanding of the 501r Regulation, and Intermountain's Financial Assistance Policy
  • Remains current with the Connect for Health Colorado programs and maintains certification
  • High School Diploma or Equivalent is required
Responsibilities
  • Meets with patients and screens for potential Medicaid/State Public Benefit eligibility according to state based guidelines
  • Completes and submits appropriate applications to Department of Human Services or MA Site as applicable
  • Follows up through determination
  • Educates patients about the Affordable Care Act, including potential eligibility during both open enrollment and in the situation of a life qualifying events
  • Explains qualified health plans, essential health benefits, differences in plan affordability, premium tax credits, and cost sharing
  • Assists individuals navigating through the web based State or Federal Marketplace
  • Meets with patients to review and process financial assistance applications
  • Ensures completeness, verifies supporting documentation, runs credit reports and determines eligibility
  • Provides procedure Price Quotes to patients
  • Assists uninsured expectant mothers who are ineligible for public benefits to sign up for Intermountain Health’s Uninsured Maternity Program
  • Assists patients with Prescription Reimbursement programs
  • Provides patients with an Explanation of Benefits and answers questions related to coverage and billing
  • Completes Point of Service Collections of co-pays, deductibles, and deposits
  • Arranges payment plans and processes contract payments in Wells Fargo system and Epic
  • Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards
  • Performs other duties as assigned
Desired Qualifications
  • Experience with Medicaid
Intermountain Healthcare

Intermountain Healthcare

View

Company Stage

Grant

Total Funding

$1.8M

Headquarters

Salt Lake City, Utah

Founded

1975

Simplify Jobs

Simplify's Take

What believers are saying

  • Telehealth expansion improves access to healthcare for remote patients.
  • AI integration enhances diagnostic accuracy and operational efficiency at Intermountain Health.
  • Intermountain's new hospital in Billings, MT, will expand healthcare access in the region.

What critics are saying

  • NeuroFlow's acquisition of Intermountain's analytics model may raise data privacy concerns.
  • Urgent care expansion in Utah schools could strain Intermountain's resources.
  • The $1B hospital investment in Billings, MT, poses financial risks if projections aren't met.

What makes Intermountain Healthcare unique

  • Intermountain Health is recognized as the top healthcare employer in Nevada.
  • The company is expanding its mental health services to meet growing demand.
  • Intermountain Health is a leader in value-based care models, focusing on patient outcomes.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Vacation

401(k) Company Match

Professional Development Budget

Wellness Program