Billing Product Manager Associate

TRANSACTION BANKING

We aim to build a modern and digital-first transaction banking solution to serve our clients. Our business combines the strength, heritage, and expertise of a 150-year-old firm with the agility and entrepreneurial spirit of a tech start-up. Our goal is to provide a best-in-class digital product that helps clients to succeed by giving them a holistic view of their business. Through the use of modern technology built on the cloud, we are the alternative to legacy platforms. We’re a team of diverse experts helping our clients to build the future of their Treasury.

Billing Product Manager Associate

The Billing Product team drives the strategy and optimization of billing capabilities. This role is responsible for managing and evolving scalable, well-governed end-to-end billing capabilities, delivering meaningful impact for clients and internal stakeholders. Key responsibilities include enabling new commercial billing strategies and ensuring robust controls and governance. Candidates must have experience in the financial services or banking industry. Strong knowledge of billing, payments, channels, or transaction banking is highly preferred. You will partner closely with product, engineering, and cross-functional stakeholders (e.g., Legal, Compliance, Risk, Operations) to deliver client-centric capabilities that meet commercial and regulatory requirements.

Responsibilities:

• Roadmap Execution: Define and execute a product roadmap for scalable and automated billing capabilities.
• Strategy Formulation: Assess client & user needs, market trends, and competitive disruptions to identify opportunities and shape the billing product strategy.
• Agile Delivery: Lead and participate in Agile ceremonies to establish team cadence, promote transparency, and drive iterative delivery.
• Lifecycle Management: Own end-to-end delivery for key offerings (business case, requirements, testing, go-to-market, commercialization, and ongoing lifecycle management).
• Performance Tracking: Define, track, and report product performance metrics (KPIs) and adoption to inform prioritization and investment decisions.
• Data-Driven Insights: Use quantitative and qualitative insights to uncover trends, validate hypotheses, and continuously improve the roadmap.
• Stakeholder Enablement: Enable Sales, Implementation, and Service teams by communicating product capabilities and supporting go-to-market execution.
• Risk Management: Identify and manage product, operational, and technology risks in partnership with second and third lines of defense.
• Collaboration: Build strong relationships across business, product, and technology teams to align priorities, manage dependencies, and deliver outcomes.

The Ideal Candidate Has:

• Experience in billing, commercial governance, or product management within transaction banking or payments.
• Proven ability to translate business strategy and analysis into product requirements and deliverable features.
• Working knowledge of transaction banking concepts such as billing, transaction monitoring, payment rails, and digital/API channels.
• Excellent organizational, time management, and planning skills.
• Experience working in Agile product delivery environments.
• Exceptional communication skills, including comfort presenting to senior leaders and influencing decision-making.
• Ability to operate strategically and tactically, prioritizing in ambiguity while driving detailed, iterative execution toward a long-term vision.
• Collaborative approach with the ability to navigate complexity and influence across teams.
• Experience partnering with Legal, Compliance, and Risk to meet regulatory requirements for billing, client communications, and product controls.
• Strong risk mindset and understanding of building products in a regulated environment.
• Comfort operating in a fast-paced environment and supporting growth across teams and product scope.
• Mission-driven and motivated by building modern, digital-first transaction banking products.
• Commitment to an inclusive culture and designing for a diverse client base.
• Forward-thinking, with an ability to anticipate organizational needs and drive operational efficiency.

Basic Qualifications:

• Bachelor’s Degree or military experience.
• 3–5 years of experience in product management, billing, or related roles (e.g., corporate payments, treasury management, operations, or software delivery) within financial services.

Preferred Qualifications:

• Bachelor’s Degree in Computer Science, Finance, Economics, or Engineering.
• MBA or Master’s degree.
• Experience in a banking or financial services organization.
• Experience translating client and business needs into product strategy, requirements, and delivered capabilities.