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Manager, Grocery (Quality & Operations)
Posted on 3/19/2022
Seattle, WA, USA • Washington, USA • San Francisco, CA, USA • Los Angeles...
Experience Level
Desired Skills
Data Analysis
Data Science
Product Design
  • Manage essential metrics as well as the quarterly / yearly strategic plans
  • Partner with Product, Engineering, Data Science & Machine Learning teams to conceptualize, build, and roll out product features and enhancements
  • Improve the Customer experience through analysis, A/B testing, piloting, and qualitative research
  • Manage a direct report focused on improving the customer experience
  • You solve problems from first principles. You're excited to solve problems in new ways, and you resist "this is how it's always been done" thinking
  • You succeed with a diverse set of responsibilities. You love working across a variety of disciplines and teams
  • You're analytical. You let data win arguments, and you're comfortable pulling your own data in SQL or modeling in Excel
  • You're persuasive. You speak as if you're right and listening as if you're wrong. You meet people on their level
  • You act with urgency. Speed excites you. You prefer an accomplishment today to an accomplishment tomorrow
  • You're relentless. You do what it takes to win, no matter what
  • You have 6+ years of experience in operations, technology, consulting, strategy, business development, banking, analytics, high-growth or early-stage startup experience or related experience
  • Build. You'll have your fingerprints all over DoorDash's next big business. You'll work towards a successful launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details
  • Strategize. From first principles, you'll develop the strategy for best serving our customers
  • Analyze. You'll assess the operational and financial impacts of your decisions, and iterate based on data
  • Lead. You'll hire and develop a high-quality team to grow your business line
  • Collaborate. You'll work with a cross-functional team, including engineering, product, design, operations, finance, and marketing to build this new line of business for DoorDash
Desired Qualifications
  • You have experience building something from 0 to 1
  • You have a clear spike in strengths
  • You have an interest in logistics, on-demand services, and marketplaces and have worked in the space before

5,001-10,000 employees

Local food delivery from restaurants
Company Overview
DoorDash is working to empower local communities and in turn, creating new ways for people to earn, work, and thrive. The company operates the largest food delivery platform in the United States.
  • Health & Wellness - Premium medical, dental, and vision insurance plans, including fertility coverage. Monthly gym and wellness reimbursement.
  • Compensation - Competitive salary with bi-annual performance reviews. Meaningful equity opportunities - with quarterly vesting.
  • Time When You Need It - Flexible vacation days for salaried employees. Generous vacation and sick days for hourly team members. Paid Parental Leave to support our DoorDash families.
  • Flexible Work Support - At-home office equipment and monthly WiFi support while working from home. Enjoy your favorite lunch on us while working in one of our offices.
Company Values
  • We are one team
  • Make room at the table. We’re committed to growing and empowering a more diverse and inclusive community. We believe that true innovation happens when everyone has the tools, resources and opportunity to thrive.
  • Think outside the room. We strive to be as inclusive as possible and consider those who may not be in the room when making decisions.
  • One team, one fight. We’re in this together, and both success and failure are shared. We are intentional about creating a high-accountability, no-blame culture.